Customer Service Long-Term

Nathaniel David Watterson

*** ****** ** ******* ** 35148 205-***-****)

Objective:

Dedicated and loyal professional aspiring to advance into a managerial role, such as Supervisor or Manager, with a long-term goal of reaching higher leadership positions within the organization. Committed to leveraging my skills, dedication, and proven track record to contribute to the success and growth of the company while fostering a safe and positive work environment.

Professional Experience:

Warrior Met Coal - Brookwood, AL

Electrician Hoist-Man / Welder

2021 to Present:

Professional Summary:

• Began my journey with this Warrior Met Coal as a Maintenance Welder, expanding my skill set over time.

• Obtained MSAH electrical certification, Alabama State Hoist Engineer certifiaction and the Alabama State Mine Foreman certification.

• Proficient in troubleshooting, repairing, and working with voltage ranges from 5 volts up to 4160 volts, including 3-phase circuits.

• Experienced in working with DC motors and conducting tests on 115kV circuits.

• Experienced in maintaining and servicing hoists and overhead cranes, ensuring their safe and efficient operation.

• Skilled in gas detector testing and calibration, holding relevant certifications in gas detection.

• Led teams and oversaw contractors to ensure seamless coordination and execution of projects while upholding safety standards and deadlines.

• Possess extensive knowledge in industrial maintenance and predictive maintenance techniques, committed to ensuring optimal performance and safety.

Bagby Elevators Company- Birmingham, AL

Shop Coordinator

April 2007 to 2021:

Dedicated and organized Shop Coordinator with a proven track record of effectively managing shop operations, reading blueprints, and facilitating seamless workflow. Skilled in training new employees, fabricating, welding, and providing exceptional customer service. Seeking to leverage expertise in a dynamic environment where efficiency and attention to detail are valued.

•Managed day-to-day operations of the shop, ensuring smooth workflow and timely completion of projects.

•Read blueprints accurately to understand project requirements and coordinate tasks accordingly.

•Maintained cleanliness and organization in both office and shop areas to enhance productivity and safety.

•Conducted comprehensive training sessions for new employees, ensuring they are equipped with the necessary skills to excel in their roles.

•Facilitated procurement of parts for mechanic jobs, ensuring all necessary materials are available to complete tasks efficiently.

•Scheduled and coordinated driver schedules to ensure timely arrivals and departures, optimizing operational efficiency.

•Demonstrated proficiency in fabrication and welding to support various projects as needed.

•Managed high volumes of phone calls and emails daily, providing prompt and professional assistance to customers and team members.

•Provided guidance and support to mechanics, addressing their inquiries and ensuring smooth execution of tasks.

Supervisor: Dan Wheeler Phone: 205-***-****

Star Insulation, Birmingham, AL

Foreman June 2005 - April 2007:

•Directed and supervised assistants in performing job duties, ensuring tasks were completed efficiently and according to specifications.

•Executed insulation tasks across various projects, demonstrating versatility and proficiency in job execution.

•Managed and maintained assistants' time sheets, ensuring accurate record-keeping and adherence to schedules.

•Conducted training sessions for new employees, equipping them with the necessary skills and knowledge to contribute effectively to the team.

Supervisor: Lee Smith Phone: 205-***-****

Education

August 1999 to May 2003: Mosely High School Panama City, FL

•GPA: 3.5

•Member of football and wrestling teams

April 2009-September 2010: Continental Academy- Miramar, FL

•High school diploma

•GPA: 3.78

April 2009: Bevill State Community College - Sumiton, AL

Underground Coal Mining Certification

•BSCC 01-77003

References:

Daniel Sims- Shop Foreman 205-***-****

Scott Argent- Mechanic 205-***-****

Joseph Allred- Mechanic 205-***-****

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