Customer Service Grand Prairie

LJ

LARISSA JORDAN

*****************@*****.*** 214-***-**** Grand Prairie, TX 75050 WWW: Bold Profile Determined and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Very organized, proactive and punctual. Drawer balancing

Returns processing

Attention to detail

Basic Math

POS system operations

Team collaboration

Merchandise restocking

Burlington Grand Prairie, TX

Cashier/Sales Floor Associate

10/2024 - Current

Restocked shelves with returned products.

organizing and cleaning sales floor to ensure easy access shopping. Attended cash register checking out customers, selling the Burlington credit and gift cards, and processing payments and layaways. Safely secure merchandise with proper censoring.

Assist customers with sales and needs for a positive shopping experience. Take retail equipment such as hangers, censors, baskets, and keepers to the back in Receiving.

Clothes Mentor Arlington, TX

Sales Associate

08/2023 - 08/2024

Greeted customers and provided exceptional customer service. Assisted customers with product selection, sizing and styling. Provided accurate information about products, prices and services. Developed pricing strategies in accordance with corporate objectives and industry trends.

Monitored competitive environment to ensure best possible prices for products and services offered.

Identified needs of customers promptly and efficiently. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Identified any damaged or stained garments for disposal. Inspected clothing items for tears, stains, and other defects. Checked tags on clothes to verify correct sorting. Responded to customer inquiries about product availability and pricing. Ensured that store shelves were adequately stocked with merchandise. Operated cash registers to process payments from customers. Received incoming shipments of clothing items and checked contents against order forms.

Replenished supplies of hangers, bags, tissue paper, and other materials used in packing orders.

Summary

Skills

Experience

Assisted customers with selecting appropriate sizes and styles of clothing items.

Crumbl Cookies Hudson Oaks, TX, TX

Baker/Cashier

08/2022 - 11/2022

Maintained accurate inventory of baking supplies and ingredients. Prepared dough for the next shift in the morning.

Measured out ingredients accurately to ensure consistent product quality. Operated cash registers to process payments from customers. Processed credit and debit card payments, gift cards, checks, refunds, exchanges, store credits as per company policy.

Resolved customer complaints or directed them to management for resolution.

Performed housekeeping duties such as cleaning countertops, restocking supplies

South Grand Prairie Highschool Grand Prairie

High School Diploma

05/2023

Dallas College Dallas, TX

Associate of Science in Animal Health

Education and Training

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