A Full-Time Customer Service

Laloona Khan

**** ******** **** **, ****** VA ***82

Contact: 703-***-****

Email: ************@*****.***

Objective:

Highly motivated professional with excellent communication and organizational skills, looking to secure a full-time position to apply my skills and knowledge and contribute to the success of the company.

Education:

-Master of Laws (LLM), American University, Washington College of Law, Washington, DC, USA (Graduated Aug 2011)

-Certification in Paralegal Studies United States Department of Agriculture Graduate School, Washington DC, USA (Certification Date: Mar 2003)

-Bachelor of Laws (LLB) University of Peshawar, Khyber Law College, KPK, Pakistan (Graduation Aug 2001)

Skills:

- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)

- Familiarity with legal software (e.g., Westlaw, LexisNexis)

- Multilingual (proficient in English, Urdu, Pashto)

- Strong research and analytical skills

- Excellent communication and organizational skills

- Attention to detail and effective time management

- Customer service and supervising experience

- Strong team player and good interpersonal skills

Experience:

Substitute Teacher, Fairfax County Public Schools, Oct 2018 – Present

- Provide meaningful instruction to students in assigned classrooms

- Review and implement regular teacher's routines, procedures, lesson plans, and curriculum objectives

- Establish and maintain a safe and orderly classroom environment

- Report any student injuries, illness, and serious discipline problems to school administration

- Perform other duties as directed by school administration

Administrative Assistant to Principal, The City School Peshawar, Sept 2012 – Jun 2013

- Assisted with preparing reports and organizing special projects

- Handled administrative requests and queries

- Organized and scheduled appointments and meetings

- Researched and prepared pre-meeting materials

- Effectively communicated via phone and email, ensured duties are timely completed with high quality

- Answered the office phone, took messages, and directed voicemails to staff

Intern, Aurat Foundation Peshawar, Pakistan, Jun 1998 – July 1998

- Assisted in Women’s Rights activities at Non-Government Organizations (NGO)

- Educated women on their legal rights against domestic abuse and violence

- Participated in seminars to create greater awareness of women’s rights to legal counsel

Legal Status: US Citizen

References: Available upon request

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