Customer Service Security Officer

JEREMIAH THOMAS

**** ****** ***** **. *. Las Vegas, NV 89081 818-***-****

********.**@*****.***

OBJECTIVE

To acquire a stable position where I can utilize my skills, training and education for the benefit of the company and for my professional growth. EXPERIENCE

Palace Station Security Officer 7/2023-Present

Dispatch Officer

Patrol Hotel and Casino floor

Respond to Medical emergencies

Assist Guest with an assortment of needs

Cornwall Security Assistant Post Commander 9/2018-5/2023 Controlled access for a high profile gated community Process hundreds of visitors and workers daily

Monitor 60 CCTV cameras

Complete scheduling and rotations

Assist homeowners with medical emergencies and maintain close contact with LAPD/LAFD

Mail Fast USA Manager 12/2015-1/2017

Managed a mailbox rental facility

Received mail and packages for over a 150 customers and disperse mail numerically by box number Log daily incoming and outgoing packages for UPS FedEx USPS and DHL

Recorded daily sales logs and customer balances

Total Merchant Services Fundingspecialist 11/2014-5/2015 Provided customer service to numerous Merchants via phone/email for a credit card processing company Assisted Merchants with funding issues with their account (bank deposits, debits, refunds, Etc…)

Processed information regarding Merchants 1099-k reprint or copy requests as well as verifying tax identification numbers and legal names for businesses. Balboa Water group Assembly line 4/2014-7/2014

Put together water pumps for a jacuzzi and Spas

Packaged products for shipping and Warehouse setting. Vons Customer Service 9/2013-3/2014

Filled Internet orders

Courtesy clerk, janitorial and maintenance duties daily Customer service

Stocked grocery trucks for delivery and restock shelves SafeNet Response Mail Operations 2/2010-11/2012

Maintain all incoming and outgoing mail in large quantities Sort email alphabetically and numerically according to dates Coordinated and oversaw fundraising events

Answered phones providing customer service answering basic questions I.A.B.A Behavior Specialist 3/2005-1/2010 Provide care for multiple mentally disabled adults/children in a community and facility setting Take patients to/from school, appointments, and work.

Complete a daily report on activities, health, and behavior EDUCATION

U.E.I

Computer systems tech. 1/2006-5/2006

San Fernando H.S. 1999-2002

SKILLS/QUALIFICATIONS

Proficient in Windows XP, 7, 8, 10

Microsoft Word, Excel, PowerPoint, Outlook, and Quickbooks. Certification of Training- California Powers to Arrest 2

Certification of Training- California Weapons of Mass Destruction Completion of Firearms training

Guard Card

3

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