Qa Engineer Software Quality

Miheer Umesh Samant

**************@*****.*** +1-201-***-**** Overland Park, KS LinkedIn

SUMMARY

Dedicated Entry Level QA Engineer with a passion for ensuring software quality and user satisfaction, proficient in conducting manual and automated testing procedures, identifying defects, and collaborating with cross-functional teams to deliver high-quality products. Strong analytical skills and a commitment to continuous learning and improvement in. Eager to contribute to a dynamic team and gain hands-on experience in the field of software quality assurance. TECHNICAL SKILLS

• Information Technologies: Certified Scrum Master from Scrum Alliance, Agile Framework, Certified Salesforce Associate, Tricentis TOSCA AS1, Tricentis TOSCA AS2

• Databases Technologies: MySQL, Postgres SQL, Mongo DB

• Tools & other Skills: Microsoft Office, Tricentis Tosca, Q Test, Jira, Jira Align, Salesforce, Marketing Cloud, Defect Tracking, Manual Testing in E2E Environment of Salesforce, BI Dashboards for Data Visualization, Draw.io, Signavio, Erwin, Selenium, Postman PROFESSIONAL EXPERIENCE

TSQS Inc [T- Mobile Client] March 2023 – Feb 2024

Full Time – QA Engineer

Steel Thread Project

• Analyzed processes and requirements for the Presales and Marketing Sector.

• Developed unique manual test scenarios tailored to the specific needs of the sector.

• Conducted manual testing in Salesforce's end-to-end (E2E) environment to ensure system functionality and performance.

• Created automation scripts using Tosca to automate testing processes for the Care Sector, improving efficiency and reliability.

• Executed designed test scenarios using the Q Test Application to validate system behavior and identify any issues or defects.

• Developed and tested campaigning emails manually in Marketing Cloud to ensure accurate delivery and functionality.

• Interacted with Marketing Team for grasping the unique process of Marketing Cloud testing

• Utilized Jira to inspect different features and design test cases accordingly.

• Presented test case reviews to the Product Owner, ensuring alignment with project goals and stakeholder expectations.

• Participated in defect triage and retested the defects before the deadline

• Efficiently handled the migration of test cases in Q Test Application

• Successfully coordinated with dev ops, product owner and other testing teams for competent and rapid resolution and closure of defects

• Intricated in OWD Security Testing as per the demand by interacting with security team professionals

• Worked with Test Data and MDM [Master Data Management] Team to set up the data for testing based on the requirements

Auto Pay Project March 2023 – Feb 2024

• The primary goal of this project is to provide an autopay discount to customers who have not selected a credit card as their payment method for transaction

• Conducted thorough analysis to identify different types of backend components relevant to the autopay functionality

• Performed Production Testing and reported the bugs accordingly

• Engaged in Daily Stand-up sessions, Sprint Planning and Demo frequently

• Leveraged Tableau Dashboards for managing test case count during every respective release

• Compiled a collection of APIs using Postman

• Analyzed the feature requirement document for through understanding of the distinct features

• Utilized Tosca Software to design comprehensive test scenarios aligned with project objectives and requirements.

• Performed the final execution of test scenarios using the Q Test Application, validating system functionality and discount eligibility criteria.

AWL (Assurance Wireless) Project March 2023 – Feb 2024

• The principal objective of this project is to overcome the problem of service suspension faced by financially challenged customer due to inactivity of sim cards

• Orchestrated the assembly of a comprehensive suite of APIs using Postman

• Performed Various Types of Testing such as UI Testing, Regression Testing, Black Box Testing

• Generated Test Suites for systematic classification of distinctive test cases

• Participated in Test Planning Discussion with business team members for gathering requirements and productive results

• Produced reports after completion of execution of all the test scenarios

• Populated Tosca to intricately sculpt and deploy a diverse array of test cases, each meticulously honed to align with project specifications.

• Conducted the final rounds of test scenarios via the Q Test Application, meticulously scrutinizing system behavior to validate its operational integrity

ACADEMIC PROJECTS

Activity Recognition using Machine Learning

• Led a team in creating an activity recognition app, demonstrating effective leadership and teamwork skills.

• Strengthened app security with authorized login credentials, ensuring user-friendly access while prioritizing data confidentiality.

• Expanded app functionality to accurately recognize six activities, providing users with valuable insights into their daily movements.

• Leveraged extensive data analysis, utilizing a dataset of 160,000 records, to achieve a high 95% efficiency in app performance, highlighting a commitment to quality and impactful outcomes Salon Business Plan (Erwin, Draw.io, SQL, PPT)

• Created a comprehensive data model dividing the organization into four departments: Customer Service, Logistics, Marketing, and Tech Support. This model ensures a clear understanding of the organization's structure and operations.

• Developed information, attribute, and entity-relationship (ER) models tailored to each department. These models simplify complex concepts, making it easier for stakeholders to grasp departmental functions and relationships.

• Developed contracts for each department outlining the roles and responsibilities of the assigned team members Supply Chain Logistics of Play Station Sales across US

• Developed a strategic plan to reengineer the supply chain process for PlayStation products, aiming to improve efficiency and traceability across the USA.

• Utilized Business Process Model and Notation (BPMN) to sketch the supply chain process flow, detailing each step from production to customer delivery.

• Constructed Attribute Models to understand and document the key attributes involved in the supply chain, enhancing visibility analysis.

• Implemented map virtualization techniques to visualize and optimize warehouse, reengineered region, and customer region locations.

Company database management system

• Collaborated with a team of three members to design an application for efficiently storing and managing employee information.

• Defined the application's requirements and functionality to ensure comprehensive coverage of employee data management needs.

• Implemented a graphical user interface (GUI) to provide easy access and navigation for users.

• Designed intuitive screens and interactive elements to enhance user experience and streamline data entry and retrieval processes.

EDUCATION

Stevens Institute of Technology Hoboken, NJ

Master of Science, Information System GPA: 3.88/4

Related Courses: Business Analytics: Data, Models and Decisions, Financial Decision Making, Data Management, Process Innovation & Management, Project Management Ramrao Adik Institute of Technology Mumbai, India

Bachelor of Engineering, Electronics and Telecommunication Related Courses: Structured Programming Approach, Object-Oriented Programming, Database Management System, Big Data Analytics, Cyber Security & Laws.

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