Operations Manager

Jose Ornelas

**** ***** ** • Mesquite, Texas ****1

Cell 562-***-**** • ***********@*****.***

Logistics Profile

12+ years in 3PL Operations Management, Solutions Design, and Analytics. Accomplished in developing effective process systems from multiple start-up phases and directing complex logistics functions for global-renowned retail brands, vehicle manufacturers, and appliances through the digital/non-digital market. Excel at coordinating internal and external recourses, and large-scale management systems to ensure efficient and accurate delivery for direct consumers and B2B institutions. Area of Responsibility and Expertise:

Head of the Planning sector for the Regional Service Centers at NIKE DHL (Dallas, TX & Ontario, CA) Responsible for resource, labor management, hiring plans, and budget planning. Overseeing a team of workload coordinators controlling the digital and non-digital order flow for over 800 robotic entities within 2 NIKE DHL operated facilities equating to 1.8m sq ft. Proven efficiency to meet and exceed internal and customer targets.

Professional Experience

DHL + Nike Operations Planning Manager - 2019 - current DHL + Nike Operations Supervisor – Planning, 8/2019 - 5/2022 Kuehne + Nagel Operations Supervisor, Sunpower Corp + Allstar Marketing - 9/2017 - 8/2019 Performance Team Operations Supervisor, Capital Brands + Eastman Group - 9/2013 - 9/2017 IDS + Staples Lead and MHE Operator 5/2011 - 9/2013 Professional Profile

Continuous Improvement oriented – certified White Belt (Six Sigma) Multiple published A3’s, 3 successful s start-up operations leading into peak-season periods. Experienced in large-scale logistics systems (LMS, WMS, SAP, etc.) and manual labor model tools. Skilled across all Microsoft Office platforms. Fluent in English and Spanish (read and write). Education

High School Diploma, Carter High School 2007-2011

References

Justin Serfass- Vice President of Operations DHL: 863-***-**** Wendy Sackman- Project Manager: 951-***-****

Patrick Jones- General Manager: 228-***-****