Returns/receiving, customer service
Resume:
Jason Chmiel
Carbondale, Pennsylvania, 18407
*********@*****.***
WORK EXPERIENCE:
COPPERFIELD CHIMNEY SUPPLY, Scranton PA
Returns/ receiving 6/2021 Current Employer
COPPERFIELD CHIMNEY SUPPLY, Scranton, PA
Customer Service Rep, 05/2017 - 6/2021
Answer incoming calls, take custom orders, answer questions about product, prices, availability and lead times.
SOVEREIGN COMMERCIAL SERVICES, Scranton, PA
Part time
Mainteance, Jul 2015 07/10/2019
Sweep, Scrub floors, Maintain machines.
Volt Staffing
Customer service@ SnapOn Industrial Tools
June 16 - OCT. 16
Answer inbound calls, take orders, provide information on placed orders, Item prices and stock availability.
CIGNA HEALTCHARE, Moosic, PA
Customer Service Advocate, Aug 2013 Jan 2016
Confer with customers by telephone to provide information about products or
services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints,
or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Refer unresolved customer grievances to designated departments for further investigation.
Contact customers to respond to inquiries or to notify them of claim investigation results or any
planned adjustments.
ERG STAFFING SERVICES, Dickson City, PA
Laborer, May 2012 Aug 2013
Collaborate with workers and managers to solve work-related problems.
Inspect equipment for wear and for conformance to specifications.
SACRED HEART HOSPITAL, Allentown, PA
Vascular ultrasound, Aug 2010 Feb 2012
Provide sonogram and oral or written summary of technical findings to physician for use in
medical diagnosis.
Decide which images to include, looking for differences between healthy and pathological areas.
Operate ultrasound equipment to produce and record images of the motion, shape, and
composition of blood, organs, tissues, or bodily masses, such as fluid accumulations.
Observe screen during scan to ensure that image produced is satisfactory for diagnostic purposes,
making adjustments to equipment as required.
Select appropriate equipment settings and adjust patient positions to obtain the best sites and
angles.
Prepare patient for exam by explaining procedure, transferring patient to ultrasound table,
scrubbing skin and applying gel, and positioning patient properly.
Observe and care for patients throughout examinations to ensure their safety and comfort.
Obtain and record accurate patient history, including prior test results or information from
physical examinations.
GENTEX CORP., Carbondale, PA
Laborer, Jan 1995 Sep 2007
Collaborate with workers and managers to solve work-related problems.
Review work throughout the work process and at completion to ensure that it has been
performed properly.
Inform designated employees or departments of items loaded or problems encountered.
Perform the same work duties as those supervised or perform more difficult or skilled tasks or
assist in their performance.
Inspect equipment for wear and for conformance to specifications.
Estimate material, time, and staffing requirements for a given project, based on work orders, job
specifications, and experience.
Inventory supplies and requisition or purchase additional items, as necessary.
Supply parts to employees on line to ensure no down time during production hours.
EDUCATION:
Lackawanna College, Scranton, PA
Associate Degree/ Applied Science, Jul 2010
Carbondale Area High School, Carbondale, PA
High School Diploma, Jun 1994
ADDITIONAL SKILLS
Work well with teams or alone.
Ability to look outside of the box to help solve problems.
Ability to take charge and be a team leader.
Contact this candidate