Help Desk Student Worker

ANTHONY OKOGBENIN

*** ******** *****

Cell: 314-***-****

****************@*****.***

SKILLS

Microsoft Word

Microsoft Excel

R Programming Language

Python

Salesforce

SAS Studio

SQL

Microsoft PowerPoint

ZoomInfo

Sappersuite

EXPERIENCE

Maryville University, St. Louis, MO

TECHNOLOGY HELP DESK (Student Worker). 01/2016 to 01/2018

Installed faculty and staff computer equipment for university employees.

Performed errand duties for IT around campus.

Provided students and staff with service tickets to acquire and record problem descriptions.

APPLE CORPS (Student Worker). 01/2018 to 02/2020

Assisted students with iPad, printing and other technology related problems.

Cultivated positive relationships with students and staff.

Assisted in multiple projects assigned to the technology help desk.

CYBER FUSION (Student). 06/2018 to 12/2018

Generated Phishing email templates for classroom learning.

Collected data analytics to assess vulnerabilities in company networks.

Participated in the understanding of security practices and standards.

ABSTRAKT MARKETING GROUP (Sales Representative Intern). 09/2019 to 12/2019

Made sales calls to businesses of different niches across the US.

Pitched C-Level executives and key decision makers on our processes.

FRESH IDEAS (Runner).

Made food deliveries to students at their dorms. 12/2021 to 05/2023

Brought food from the kitchen to the students in the dining hall.

MIDWEST BANKCENTRE (Data Science Intern). 6/2023 to 8/2023

Assisted with collecting and analyzing data concerning schools\municipalities that do business with the bank.

Participated in research for finding the remaining opportunities for business for the bank.

Gained valuable insights in achieving unique goals.

ABSTRAKT MARKETING GROUP (Sales Development Representative). 12/2023 to 6/2024

Made sales calls on behalf of clients to businesses of different niches across the US.

Pitched C-Level executives, business owners and key decision makers.

Collected and updated the Salesforce database with information for clients.

ABSTRAKT MARKETING GROUP (Partner Operations Analyst). 6/2024 to present

Build sales pipelines for clients to contain businesses of different niches across the US.

Build reports to improve the company’s performance metrics.

Gathers and analyzes company data and market research.

Collect and update the Salesforce database with information for clients and Sales Managers.

EDUCATION AND TRAINING

Maryville University, St Louis, MO

Bachelor of Science in Cyber Security May 2019

Master of Business Administration May 2021

Master of Data Science May 2023

International College of Christian Ministries (ICCM), Chicago

Bachelor of Arts in Ministry May 2024

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