**/**** - **/**** ****** Supervisor
Goodwill Central Texas, Austin, TX
Retail Supervisor Goodwill Central Texas Jan 2023 - Present (8 months) Perform opening and closing of the store, e-comm, priced-tagged-rolled soft line racks and roll hard line totes. Maintain the cleanliness of the store. Address customer needs, and resolves issues, ensuring positive and long-term customer relationships. As a Retail Supervisors assist management in the operation of the Goodwill retail store - This includes cash management, facility operation, and communications. Trained 6 months as for assistant store manager position. Performs other related duties as assigned.
01/2012 - 07/2012 Internship/Volunteer - Accounting Technician Foundation Communities, Austin, TX
Internship spring semester and volunteered six months in a non-profit organization accounting department doing accounts receivable, accounts payable, cash ledger, deposits, general ledger, bank reconciliation, and indexing to paperless documentation software –pVault. Assigned general office duties and assist were needed.Also did individual taxes for 2011 and previous years, including client liaison, basic, and intermediate taxes.
10/2008 - 05/2009 Office Assistant
Houston Community College Central, Houston, TX
Answer phones, transfer calls, take messages, type address and file labels, input class schedule information for business technology department, assist students in class and lab, and other office duties as assigned. 07/1996 - 06/2004 Administrative Office Support
Team One Staffing, Houston, TX
Administrative Office Support Team One Staffing Jul 1999 - Jun 2004 (5 years) Contracted to corporations and perform duties of crt/pc data entry in bookkeeping and accounting departments (accounts payable and accounts receivable), record keeping, bank deposits, answer phones, clerical duties, and assist where needed. 05/2012 Accounting Technician
Associate's Degree
Austin Community College, Austin, TX
05/2009 Payroll Accounting
Associate's Degree
Houston Community College, Houston, TX
01/1978 Business
High School Diploma
New Iberia Senior High, New Iberia, LA
JOY ENGLISH
13423 Blanco Rd #319, San Antonio, TX 78216
Phone: 737-***-****
Email: *************@*****.***
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