Customer Service Class A
Resume:
************@*****.***
Atlanta, GA
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Driving Experience (10 years)
Customer Service (8 years)
Organizational Skills (8 years)
CDL Class A License (3 years)
Associates in Communications
Gordon State
2015-2017 (still pursuing)
Barnesville, GA
High School Diploma
Northview High School
2011-2015
Varsity Letters: Basketball, Track, &
Wrestling
CDL Class A Truck Driver
Halpern’s Steak and Seafood - Atlanta, GA
Operated CDL truck to transport goods and materials to designated locations Performed pre-trip inspections of vehicle, ensuring safety and compliance with regulations
Delivered goods in a timely manner, meeting all scheduled deadlines Maintained accurate records of mileage, fuel usage, and delivery details Adhered to traffic laws and safe driving practices at all times Loaded and unloaded cargo using appropriate equipment and techniques Secured cargo properly to prevent damage during transportation Communicated effectively with dispatchers, providing updates on delivery status and any issues encountered
Followed company policies and procedures for handling hazardous materials when applicable
Managed paperwork such as bills of lading, delivery receipts, or logbooks accurately and promptly
Ensured cleanliness and maintenance of the truck by performing routine inspections and reporting any mechanical issues immediately Coordinated with customers or recipients for smooth pickup/delivery operations as needed
Provided excellent customer service by addressing inquiries or concerns professionally
Utilized GPS systems or maps to plan routes efficiently while considering factors like traffic conditions or road restrictions Maintained a high level of alertness while driving long distances to ensure safety Responded quickly to changing weather conditions or emergencies on the road Demonstrated strong problem-solving skills in resolving unexpected situations such as breakdowns or accidents
Collaborated with other drivers or team members for effective communication during convoy operations
Completed required documentation accurately including daily logs according to DOT regulations
Achieved fault-free accident record throughout 10 year driving history (personal
& commercial)
Maintained a professional appearance and demeanor while interacting with customers or clients
Adapted quickly to new routes, locations, or delivery requirements as needed Collaborated with warehouse personnel to ensure accurate loading of goods onto the truck
Followed all DOT regulations and company policies regarding hours of service Managed time efficiently by planning routes effectively to meet delivery deadlines
Aug 2022 - Oct 2024
Dynamic and results-driven professional with 3 years of experience with a CDL Class A License and 10 years fault-free driving experience. Proven track record of commercial driving, organization, critical thinking, problem solving, and maintenance tasks and accurate documentation. Adept at mathematics, cash handling, caregiving, personal/home health, empathy, and adhering to all protocols. Passionate about CDL truck driving, with a strong commitment to DOT values for safe, effective, and efficient driving. Seeking a challenging role where I can leverage my expertise to drive success and growth.
L A N G U A G E S
English
French
Japanese
J U W A N D A V I S
L I C E N S E D C D L C L A S S A T R U C K D R I V E R 404-***-****
************@*****.***
Atlanta, GA
C O N T A C T
L I C E N S E D C D L C L A S S A T R U C K D R I V E R W O R K E X P E R I E N C E
E X P E R T I S E
R E F E R E N C E S
Route Planning & Navigation: Proficient in
using GPS and other navigation tools to
plan efficient routes and ensure timely
deliveries.
Vehicle Maintenance: Skilled in performing
routine vehicle inspections and
maintenance to ensure safety and
compliance with regulations.
Logistics Coordination: Experienced in
coordinating with dispatchers and
logistics teams to streamline operations
and maximize efficiency.
Safety & Compliance: Knowledgeable in
DOT regulations and committed to
maintaining high safety standards on the
road.
Customer Service: Excellent
communication skills and a professional
demeanor when interacting with clients
and customers.
Load Management: Expert in securing and
managing various types of cargo to
prevent damage and ensure proper weight
distribution.
Gwendolyn Hilton
*********.******@********.***
Antwon McGhee
*************@*****.***
Class A Truck Driver
Knight Transportation - Atlanta, GA
Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas, and maintaining vehicle control
Loaded, balanced, and secured product to safely transport goods Maintained telephone and radio contact with supervisor to receive delivery instructions
Hooked and unhooked trailers from tractor and converter dollies Drove tractor-trailer combinations to transport and deliver products, livestock, or other materials
Established relationships with customers through use of interpersonal, active listening, and inquiry response skills
Completed transfers at hubs and final destinations to keep routes on schedule Inspected truck for defects and safe operating conditions before, during, and after trips
Read and interpreted maps to determine vehicle routes Completed daily pre and post-trip inspection checklist Delivered merchandise to clients
Resolved customer complaints
Adhered to Department of Transportation (DOT) regulations Apr 2022 - Aug 2022
Paratransit Bus Driver
Metropolitan Atlanta Rapid Transit Authority (MARTA) - Atlanta, GA
Transported persons with disabilities and senior citizens to and from various city locations
Coordinated with dispatch regarding all transport details Assisted passengers with groceries and luggage as needed Upheld all standards as required by the state
Picked up and dropped off passengers on assigned and special routes Ordered regular maintenance and needed repair work for vehicles Performed regular pre-trip checks of brakes, tires, lights, and fluid levels Responded to all passenger queries regarding routes and schedules Maintained vehicle interior and exterior cleanliness Upheld all standards as required by the Americans with Disabilities Act Dec 2019 - Feb 2021
High End Security
Allied Universal Security Services, Systems, and
Solutions - Atlanta, GA
Presented professionally in uniform to stop and deter criminal activity Maintained accurate and diligent patrols for the floor and loading dock Nov 2017 - Nov 2019
J U W A N D A V I S
Medical Assistant
Viral Solutions - Atlanta, GA Feb 2021 - Aug 2022
Performed covid testing and vaccine administration Collected accurate medical history, vital signs, and test results from patients Maintained documentation
Organized equipment and supply upkeep
Cooperated with other members of the healthcare team to achieve positive patient outcomes
Adhered to HIPAA laws
L I C E N S E D C D L C L A S S A T R U C K D R I V E R I am writing to express my interest in the CDL Truck Driver position at your company, as advertised online. With 10 years of experience in the transportation industry and 3 years as a licensed CDL Driver, I am confident in my ability to contribute effectively to your team and support the seamless operations of your logistics and delivery services.
My professional background includes a successful track record of safe and timely deliveries, proficient route planning, and excellent customer service skills. I am adept at handling a variety of cargo types and am committed to adhering to all DOT regulations and safety standards. My expertise in vehicle maintenance ensures that I can keep the truck in optimal condition, preventing downtime and enhancing operational efficiency.
During my tenure at Halpern’s Steak and Seafood, I was responsible for coordinating with dispatchers and logistics teams to optimize routes and delivery schedules. My ability to troubleshoot on-the-road issues and maintain open lines of communication has consistently resulted in satisfied clients and smooth operations. What excites me most about the opportunity at your company is the commitment to efficient and sustainable service and quality customer service. I am enthusiastic about the possibility of bringing my skills to your team and contributing to improving the efficiently of goods transport. Thank you for considering my application. I look forward to the possibility of discussing how my experience and skills align with the needs of your team. Please feel free to contact me at 404-***-**** or ************@*****.*** to arrange an interview.
T O W H O M I T M A Y C O N C E R N,
S I N C E R E L Y,
J U W A N D A V I S
Juwan Davis
J U W A N D A V I S
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