Administrative Assistant United States

Sherry Alongi

Administrative Assistant

Kingman, Arizona, United States

+1-928-***-****

***************@*****.***

SUMMARY

Diligent with proven track record in managing office operations and providing comprehensive administrative support. Demonstrated ability in streamlining office processes and aiding in project coordination. Strong interpersonal communication skills with exceptional record of providing unparalleled customer service in fast- paced environments.

Self-motivated work ethic.

WORK EXPERIENCE

12/2016-6/2011

Belaflora Condominiums

Administrative Assistant

Phoenix,AZ

Sole responsibility for coordinating all community events, Board of Directors meetings, & planning structured meetings relating to the property of the HOA.

Maintained confidentiality of sensitive information by adhering to strict privacy policies & implementing secure filing systems.Ensured accurate record-keeping with diligent data entry & database management for vital property information.

4/2004-12/1999

USAA Federal Savings Bank

Integrated Support Specialist III

Phoenix,AZ

Managed a high-volume work load within a dead-line driven environment. Open/Closing of Checking, Savings & Investment Accounts for military members & their family. Resolved member inquiries, complaints, billing information & all payment related transactions. Interface daily with new accounts by phone

10/998-8/1996

American Express Travel Related Services

Corporate Customer Service Agent

Phoenix,AZ

High call volume assisting Middle Market Accounts & Small Business Owners with Corporate Card Financial Card. Spending analysis included Credit Analysis, Authorizations, Fraud, Collections, Adjustments/Credit & Sales. Team Information Specialist.

EDUCATION

2016-2016

National Certification

Nazcare Corporation

Peer Support Navigator

Prescott,AZ

The ability to facilitate Substance Abuse, Mental Health & Domestic Violence related topics approved and recognized by AHCCCS.

1999-2000

Certificate of Completion

Rio Salado College

Tempe,AZ

Banking Transactions

1996-1996

Certificate of Completion

Rio Salado College

Tempe,AZ

Credit Card Transactions

SKILLS

Call Center, Microsoft Access Database, Data Entry, Typing, Collective Bargaining, Dispatch, Telecommunications, Troubleshooting, Fraud Investigation, Authorizations, Billing, Communication, Account Maintenance, Upsales.

WORK AUTHORIZATION

I am authorized to work in the following countries:

• United States

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