Nursing Assistant, Customer Service, Medical Record and more
Resume:
Dana McCallie
Strongsville, OH
**************@*****.***
Professional Summary
I am a highly motivated, outgoing person with experience as a Director of Medical Records & Central Supply. I am also an STNA of 20+years. Experienced in multi- tasking, customer service, and patient care. I have worked in office settings, Longterm care facilities, skilled facilities & hospitals. Authorized to work in the US for any employer
Work Experience
Director of Medicsl Records & Central Supply
O'Neill Healthcare-North Olmsted, OH
July 2024 to Present
Closing Charts
Filing
Handling medical requests attorney, personal, insurance Order medical supplies
Medical auditing
Claims
Sticking
Organizing
Answering phones
Customer Services disturbing
Thinning medical charts
Private pay billing
Spend down accounts
Mailing
Emailing
Faxing
Supplying patients with needs
Operation Office Coordinator & Manager STNA
Health Monitoring Solutions-Cleveland, OH
April 2021 to November 2023
Overseeing small business. (Manager and Operations Coordinator) Monitoring blood pressure
Training new employees
Adding & discharging patients
Open new facilities
Medical billing,
Building Equipment
Customer Services
STNA (State Tested Nursing Assistant)
Life Care Centers-Westlake, OH
December 2013 to May 2021
Long term, Memory Care & Skilled Care
Care Partner STNA
Vitalia Senior Residences-Westlake, OH
June 2020 to April 2021
Memory Care & Assisted Living
STNA (State Tested Nursing Assistant)
Altenheim Skilled Nursing & Rehab Facility-Strongsville, OH March 2013 to January 2014
Longterm, Memory Care & Skilled Care
STNA (State Tested Nursing Assistant)
Altenheim Skilled Nursing & Rehab Facility-Strongsville, OH July 2004 to October 2011
Longterm care, Assisted Living & Memory care
Education
Diploma in Adminstrative Office
Brunswick High School and JVS - Strongsville, OH
Administrative office assocaite
Skills
• ADL Charting (10+ years)
• Filing (10+ years)
• Outlook (2 years)
• Colostomy Care (10+ years)
• Hospital experience (3 years)
• Account Managing (10+ years)
• Admitting & Discharge (5 years)
• Patient ADL (10+ years)
• Blood Draw (1 year)
• Memory Care (10+ years)
• Caregiving (10+ years)
• Faxing (10+ years)
• Monitoring Behaviors (10+ years)
• Vital Signs (10+ years)
• Answering phones (10+ years)
• Assisting in transporting (10+ years)
• Restorative Programs (10+ years)
• Scheduling Appointments (4 years)
• EKG (2 years)
• Nail care (10+ years)
• I & O (10+ years)
• Databases (10+ years)
• Patient Care (10+ years)
• Toileting Programs (10+ years)
• Opening Bank Accounts (2 years)
• Microsoft Word (5 years)
• Critical Care Experience (2 years)
• Foley Care (10+ years)
• Feeding (10+ years)
• Microsoft Office (2 years)
• Dementia Care (10+ years)
• Bathing (10+ years)
• Bladder Scans (1 year)
• Blood Sugars (10+ years)
• Ileostomy Care (10+ years)
• Alzheimer's Care (10+ years)
• Microsoft Excel (2 years)
• Customer service (10+ years)
• Range of Motion (10+ years)
• EMR Systems
Certifications and Licenses
BLS Certification
State Tested Nursing Assistant
AED Certification
CNA
CPR Certification
Contact this candidate