Store Manager Customer Service
Resume:
Terri Jernigan
Dedicated Sales and Management Experience
Richmond, VA 23225
**********@***.***
Authorized to work in the US for any employer
Work Experience
General Manager
Dunkin Donuts-Chester, VA
May 2023 to Present
Store Manager
Dollar General-Richmond, VA
April 2019 to May 2023
Responsible for all areas of store management to include scheduling, P&L’s, customer service, team leader, etc.
Evening Store Manager
Food Lion-Richmond, VA
April 2017 to April 2019
All duties of the Store Manager. Responsible for all areas of store management to include scheduling, P&L’s, customer service, team leader, etc.
Store Manager
Popeye's Restaurants-Richmond, VA
April 2016 to April 2018
Store Manager
Miller Mart #72-Richmond, VA
April 2014 to April 2016
Responsibilities
All manager duties of running the store
Accomplishments
The company profits greatly increased during my tenure as the store manager Skills Used
Accounting, customer service, cash handling
Sales Manager
Macy's-Richmond, VA
February 2010 to April 2014
Responsibilities
Manager of the Ralph Lauren line, store
Accomplishments
Built customer base, team builder, management skills Skills Used
Customer service
Education
High school or equivalent
Saint Leo University - Fort Lee, VA
Skills
• Microsoft Office (10+ years)
• Sales (10+ years)
• Scheduling (10+ years)
• Team Building (10+ years)
• Merchandising (10+ years)
• Retail Management (10+ years)
• Store Management Experience (10+ years)
• Profit & Loss (8 years)
• Recruiting (10+ years)
• Management (10+ years)
• Payroll (10+ years)
• Cash Handling (10+ years)
• Inventory Control (10+ years)
• Sales Management (10+ years)
• Restaurant experience (10+ years)
• Leadership (10+ years)
• Sales management (10+ years)
• Analysis skills
• Store management (10+ years)
• Customer service (10+ years)
• Payroll (10+ years)
• Cash handling (10+ years)
• Sales (10+ years)
• Retail sales (10+ years)
• Recruiting (10+ years)
• Food Safety (10+ years)
• POS (10+ years)
• Purchasing (10+ years)
• Restaurant Management (10+ years)
Certifications and Licenses
ServSafe Food Protection Manager
November 2019
Driver's License
Food Handler Certification
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