Jacqueline Espinal
Program/Project Manager
Strategic Business Intelligence/ Continuous Improvement / Risk Mitigation
Contact
**** **** ******, **** ******, TX 75202
*******@*****.***
www.linkedin.com/in/jacqueline-espinal-2a03358
Profile
A business transformation innovator who builds consensus to deliver change by synthesizing data to tell the emerging story and predict outcomes that result into actionable strategic and tactical recommendations.
Agile transformational creative leader who improves business processes, conquers obstacles, and leads organizations to consensus for institutions in the United States, Britain, European Union, and East Asia for the Defense Logistics Agency, Deustche Bank, Credit Suisse, and PricewaterhouseCoopers.
Key Skills
Six Sigma Black Belt
PRINCE2
SDLC, AGILE
Microsoft Project, Word, Excel, PowerPoint
SWOT Analysis
Stakeholder Management Value Stream Mapping
Customer Voice (VOC)
Effective Storytelling
Proven Consensus Builder
Results Driven
Activities and Interests
Spanish Speaker
Global Literature
Toastmaster Member
Micro-finance
Poverty Alleviation
Experience
October 2023 – October 2024
Project Manager Consultant • Bank of America (Randstadt) Addison, TX
Advised on governance, risk, and operational excellence projects within the Global Strategy and Enterprise division focused on regulatory risk and governance internal controls and reporting. Provided guidance on program management processes to improve controls, reduce operational, reputational, and compliance risks.
Presented actionable recommendations to reduce regulatory and operational risks to improve risk adjusted shareholder value focused on UDAAP, Frank-Dodd, OCC, CFPB regulatory requirements and policy governance.
Facilitated team meetings for all levels of the organization from executives to individual contributors to drive consensus, identify solutions, and create value.
March 2018 – August 2023
Program Management Office • Defense Logistics Agency (SHEPRA, Inc.) Fort Belvoir, VA
Led large scale enterprise projects and initiatives to address critical operational challenges in complex systems environment to drive transformational change including working with critical suppliers in compliance with Federal Acquisition Regulations (FAR) contracting requirements such as reporting requirements, CAGE, unique identifiers, compensation, and funds utilization.
Analyzed contract compliance and results for the acquisitions department including Indefinite-delivery (IDIQ), Fixed Price, Cost-Reimbursement, and Time and Materials contracts.
Led project team to develop the risk management governance and algorithms to quantify and assess credit risk, reporting, and data management for supplier risks – legal, financial, regulatory, ESG (climate), lead-time, and risk governance and reporting.
Advised on strategic and operational risk governance including data risk management, compliance, governance, to ensure regulatory compliance and internal standards.
Developed actionable recommendations to resolve organizational and process risks to translate strategic long-term goals and aims into short-term tactical plans and operational actions.
Stakeholder management of diverse internal and external constituents to ensure buy-in and risk mitigation.
Guide individuals and teams in accomplishing results on time and within budget to increase taxpayer value while minimizing risks, along with coaching in process excellence, project management, problem solving, stakeholder engagement and value creation.
January 2007 – March 2018
Consultant (Program Manager)• JNE Consultants • Dallas, TX & Los Angeles, CA
Facilitated long-term strategic programs of work along with tactical implementation projects through consensus building, cross vertical integration, resource management, while maintaining accountability to deliver projects on time and on budget.
Created roadmaps and tactical implementation of data warehouse structure, metrics dashboards and reports, utilizing big data to provide qualitative and quantitative insight into operational challenges.
Clients served include:
Bank of America – Project Manager (Commercial Credit Risk M&A Integration) September 2010 – February 2011
oIntegrated FINRA reporting for MBS and CMO securities after acquisition of Countrywide Financial.
oLed projects to develop data migration and data governance for migration to SAP FIN FSM.
Wells Fargo – Program Manager (Commercial Lending, Financial Reporting, Data Migration, Risk Governance) May 2008 – September 2008
oLed projects to migrate commercial credit servicing, treasury, and general ledger reporting systems to SAP platform.
oManaged data governance, management, and modeling for the H.D. Vest Financial Services acquisition and migration to SAP.
o
Foundation for Community Empowerment Program Management (Governance, Risk, Advocacy) May 2014 – March 2018
September 2008 – April 2010
Vice President • Deustche Bank • Singapore, Republic of Singapore
Implemented a book of work that covered more than sixty strategic and tactical initiatives across geographic regions and regulatory environments to improve shareholder value by leading the implementation of center-of-excellence specializing in regulatory risk reporting, value-add functions, systems integrations, data modeling and governance.
Developed strategic and operational dashboards that improved the accuracy, transparency and compliance of financial reporting and planning that led to continuous improvement of systems while improving the performance of scalable platforms to support business growth and strengthened information security.
October 2000 – January 2007
Ass. Vice President • Credit Suisse • New York, NY
Recognized as a high performance, strategic, and visionary leader who successfully led risk management and process improvement projects to enhance shareholder value.
Led stakeholder management efforts included branding strategic initiatives that resulted in increased recruitment and retention of diverse employees.
Education
January 2017
PMP, Network +, Business Objects • New Horizons • Dallas, TX
Certification training for various program management and IT systems. PMP Certification 2017.
May 1987
Finance • Columbia University • New York, NY