Customer Service Supply Chain

MALLORY MCCOY

Woodbridge VA 631-***-**** ***********@*****.***

SUMMARY

Excellent client and customer service relationship skills.

Troubleshooter for laptops for any software issues

Proficient in Microsoft Office, Firefox, and Safari

WORK EXPERIENCE

Sentara Hospital, VA 10/03/2022 – Present

Supply Chain Associate

Receipt of goods into warehouse

Restocking medical supply in various departments using a handheld scanner

LabCorp, Herndon, VA 02/08/2018 – 09/30/2022

Material Handler

Retrieve medical supplies that are generated by a pick ticket system.

Verify supplies against manifest to confirm all shipment information is correct before dispatching to client.

Camber, Alexandria, VA 09/06/2015 – 11/15/2017

Warehouse Logistic Specialist (Government Contractor)

Transported equipment and personnel to various sites.

Accounted for equipment by scanning into management system.

Contacted internal and external customers to schedule pick-ups and deliveries of equipment.

Evolver, Alexandria, VA 01/01/2015 – 10/18/2015

Warehouse Logistic Specialist (Government Contractor)

Assisted the IT departments licensed technician with inspecting laptops and printers for repair.

Ran hardware tests on laptops to diagnose if problem was internal (software) or external.

Removed and installed hard drives along with memory cards

Maintained inventory of computer equipment and peripherals,

Evolver, Alexandria, VA 02/03/2014 – 09/14/2015

Delivery Driver (Government Contractor)

Transported equipment and personnel as required to various sites.

Accounted for equipment by scanning into Asset Management System

Contacted internal and external customers to schedule pick-ups and deliveries.

IKEA, Baltimore, MD 09/22/2012 – 10/18/2013

AM Logistics

Unloaded delivery truck and unpacked pallets of merchandise and carried them to designated departments.

Assisted in various departments and used the barcode scanners.

Stocked merchandise and made them accessible to customers,

Helped out in self-service department where orders were identified, located and delivered.

CERTIFICATES

Sanford Brown Institute, Garden City, NY

Certification in Pharmacy Technician

ITT Technical Institute, Alexandria, VA

Certificate in Networking (Continuing at other Institution)

EDUCATION

Gateway High School, Salisbury, NC

Diploma in General Studies

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