Sales Representative Customer Service
Resume:
Anthony Lewallen
Laurium, MI *****
*************@*****.***
Authorized to work in the US for any employer
Work Experience
Route Sales Representative
REMY BATTERY COMPANY-Houghton, MI
Present
Maintain and serve existing customers/accounts by delivering battery stock on schedule each week. Position also involves “cold calling” which gives me the opportunity to expand my current customer base by establishing new ones
Laborer
Seppela Contracting-Houghton, MI
November 2023 to July 2024
Perform a variety of tasks dependent upon my assigned job site including but not limited to: roof removal and repair, building/framing walls, hanging drywall, construction of concrete pillars, etc. Service Technician
Bates Nissan-Killeen, TX
August 2022 to August 2023
Diagnose, repair and routine maintenance on customer vehicles along with a comprehensive inspection. Brake service was a common upsell by the service advisor so I became an expert at brake jobs and vehicle alignments. Out of all my fellow Service Technicians, I maintained the highest "KPI" score two months in a row.
Lube Technician
SUPERIOR LUBE INC-Houghton, MI
January 2022 to July 2022
Mechanic/Tire Technician
Keweenaw Automotive-Houghton, MI
February 2021 to September 2021
I assisted with vehicle restoration and customization projects. Body work and repair, exhaust system removal and replacement, spraying paint and undercoating. Installed lift kits on trucks. Knowledge of how to use equipment for tire removal, replacement and balancing. Flat tire repair. Complete brake jobs: pads, rotors, calipers, lines, etc.
Service Writer/Lube Technician
Sayens Auto-Houghton, MI
January 2016 to December 2020
Perform oil changes and many other preventative maintenance procedures on customer vehicles which providing excellent customer service. Maintain, stock and clean any and all materials needed. Lubrication Technician
Oilstop Inc-Medford, OR
December 2013 to May 2015
Store Manager
Papa Murphy's-Ashland, OR
November 2011 to September 2013
Managed all day to day operations of the store including but not limited to: employee scheduling, payroll, daily cash intake and data entry, making and receiving orders, preparation of pizza dough and ingredients, training of new employees, and handing any customer concerns. Automotive Detail Manager
Butler Automotive Inc-Ashland, OR
June 2009 to September 2011
Established a reliable, hardworking and efficient team to perform high quality cleaning and restorative details on a high volume of vehicles.
Lead Server
Royal Oak Retirement-Medford, OR
April 2007 to May 2009
Education
Associate's degree in Automotive Engineering and Technology Rogue Community College - Medford, OR
October 2010 to May 2011
Skills
• Delivery Driver Experience (2 years)
• Oil Changes, transmission service, Coolant flushes/heater-core, too many to list (6 years)
• Automotive Repair (10+ years)
• Vehicle Maintenance (10+ years)
• Tire Service (2 years)
• Brake Repair (6 years)
• Mechanic Experience (8 years)
• Lawn Care (4 years)
• Alignment (2 years)
• Mechanical Knowledge (10+ years)
• Automotive Diagnostics (2 years)
• Supervising experience (3 years)
• Customer service (10+ years)
• Landscape Maintenance
• Construction
• Automotive service
• Management (3 years)
• Experience in the Automotive career field (9 years)
• Service Technician Experience
• Car Wash
• Suspension
• Welding
• Sales
• Customer service
• Pricing
• Microsoft Office
• Analysis skills
• Math
• POS
• Organizational skills
• Communication skills
• Computer skills
• Construction
• Automotive repair
• Carpentry
• Welding
• Negotiation
• Retail sales
• Cooking
• Food service
• Dishwashing
• Meal preparation
• Serving
• Cash register
• Cash handling
• Supervising experience
• Store management
• Leadership
• Warehouse management
• Inventory management
• Mechanical knowledge
• Construction painting
Certifications and Licenses
Driver's License
Assessments
Work motivation — Proficient
May 2023
Level of motivation and discipline applied toward work Full results: Proficient
Basic maintenance and repair — Proficient
June 2023
Performing basic repairs and maintenance for apartment complexes, office buildings, and other facilities
Full results: Proficient
Sales skills — Proficient
May 2023
Influencing and negotiating with customers
Full results: Proficient
Mechanical knowledge — Proficient
December 2023
Understanding and applying mechanical concepts and processes Full results: Proficient
Attention to detail — Proficient
May 2023
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Work style: Reliability — Proficient
May 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
December 2023
Identifying and resolving common customer issues
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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