Customer Service Machine Operator
Resume:
Bronx NY, *****
**************@*****.***
CHRISTEN G. HENRY
PROFILE
Ambitious, highly motivated and progress-focused Associate with a long-standing background in the customer care industry. With a record of accomplishment of initiative and dependability, I have gained an in depth understanding on how to bring first-rate customer service to clients while supporting the business goals and initiatives.
EXPERIENCE
Warehouse Associate Staten Island, NY
Amazon Warehouse 10/2021-12/2022
Sorts packages and stacks them on pallets.
Adheres to all warehouse safety guidelines.
Reports any issues to the warehouse manager.
Load and unload packages at the warehouse.
Use scanners to read bar codes on products
Ensure product meets quality requirements
Inventory Control and Shipment expediter
Troubleshoot internal package issues
Warehouse Selector Bronx, NY
Krasdale Foods 06/2021-09/2021
Select customer orders from pick slots using order tickets of both national brand and private label products to build orders according to driver stops at customer locations.
Ride electronic pallet jacks to stack cases on pallets and shrink wrap completed orders. Ensure outbound shipments are securely shrunk wrapped, accurate and free of damage.
Moving products from racks to pallet, labeling the selected cases with the order labels. Notify Ticket desk of empty or short slots for replenishment.
Inspect electronic pallet jacks and complete an inspection form.
Prepare stable, well-built accurate pallet loads for shipment.
Meet weekly standards for productivity and accuracy while working in a safe manner.
Package Handler Port Chester, NY
Lasership 10/2020-02/2021
Take pallets that’s full of delivery boxes and delivery bags and bring them to a roller gravity conveyer.
Sorted and labeling packages in preparation for outbound delivery
Aide the delivery drivers as they’re obtaining their deliveries and making sure they have the correct shipments.
Shipment quality control processing for damaged goods and mistaken location deliveries.
Duane Reade New York, New York
Store Associate/Cashier Temporary 9/17-1/18
Continuous merchandise restocking.
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Operating scanners, scales, cash registers, and other electronics.
Balancing the cash register and generating reports for credit and debit sales.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Processing refunds and exchanges, resolving complaints.
Bagging or wrapping purchases to ensure safe transport.
Adhere to all store procedures regarding coupons, gift cards, or the purchase of
UPS Pelham, New York
Package Handler Seasonal 10/16-2/17
Loaded packages on conveyor belts and on delivery trucks.
Stacked materials following safety instructions.
Packed and sealed products to ensure safe transport.
Assisted with unloading trucks.
Macy’s Yonkers, New York
Women Shoe Expeditor Seasonal 9/16-2/17
Ensures high levels of customer satisfaction through excellent sales and service.
Expedite shoe retrievals shoes from stock room per costumers’ request.
Actively welcomes, seeks out, and engages customers with the store.
Organized stock room by brand and size.
Recovered shoes from sales floor and scanned inventory back into stock.
Designing visual sales product display for consumer merchandising
EDUCATION
Evander Childs Campus/ Bronx Aerospace Bronx, New York High School Diploma Received June 2016
Professional Development Training
Phipps Neighborhoods Inc. Bronx, New York
Career Network: Healthcare Program 11/2018- 1/2019
Participated in an intensive 13-week professional skills development program which assists in securing entry-level healthcare employment.
Course work includes Anatomy & Physiology, Communication & Interpersonal Skills, Customer Service & Policy Management, Introduction to Healthcare Careers,
Life Skills and HIPPA Training.
SKILLS & INTERESTS
Proficient with Microsoft Word and Excel
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