Claims Adjuster
Resume:
Jacqueline Daniels
Independent Claims Adjuster
PROFILE
Experienced Independent Claims Adjuster with a strong background in emergency response, crisis management, and public health initiatives. Proven ability to navigate complex dynamics, promote services, and ensure compliance with regulations. Skilled in event planning, process improvement, case management, and stakeholder collaboration.
CONTACT
****************@*****.***
1625 N Natchez Ave
Chicago, IL 60707
EDUCATION
Degree,
Mississippi State University
Bachelor of Arts, Communication
KEY SKILLS
●Crisis management
●Negotiation
●Public relations
●Event planning
●Process improvement
●Case management
●Regulatory compliance
●Stakeholder management
Licenses/Certifications
●Adjuster License DHS Texas
●ServSafe Food Safety Manager Certification
●FEMA Development Series Certificates
PROFESSIONAL EXPERIENCE
Property Adjuster
Worley Claims Services/Alacrity Solutions - Various Locations
September 2018 – Present
●Utilized advanced software tools to streamline claims management processes, increasing efficiency and productivity.
●Educated policyholders about relevant policy provisions so they could better understand their coverage benefits and limitations.
●Handled a high volume of claims, prioritizing cases based on severity and urgency for optimal resolution.
●Maintained compliance with industry regulations, staying current on changes in legislation affecting claims procedures.
●Prepared summaries of damage, payments, and policy coverage
Vaccine Outreach Coordinator/Community Educator
Goldbelt Glacier Health/ Sinai Community Health - Woodbridge, VA & Chicago, IL
February 2021 – May 2022
●Boosted immunization rates within the community by coordinating vaccination clinics and providing relevant information about vaccine safety and efficacy.
●Collaborated with local organizations and stakeholders to organize health fairs, workshops, and presentations, raising public awareness on various health topics.
●Increased access to healthcare services for underserved populations through targeted outreach initiatives.
●Promoted available resources and connected individuals with services.
●Navigated complex community dynamics with diplomacy and thoughtfulness, fostering trust and credibility among diverse groups.
Banquet Manager
Swissotel Chicago - Chicago, IL
April 2009 – April 2017
●Successfully managed and executed various banquet events, including conferences, weddings, and corporate meetings
●Coordinated with clients, vendors, and staff to ensure seamless event execution
●Oversaw food and beverage service, ensuring quality and satisfaction
●Developed and implemented cost-effective banquet packages
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