Customer Service Associate

BRIGETTE GRIFFITH

Elmhurst, IL ***** 630-***-**** ***********@*****.***

Successful recruiter with five and a half years of experience finding, screening and attracting applicants. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success.

Full cycle recruitment

Multi-location recruitment

Candidate Sourcing and screening

Placement and onboarding

Client relationship Management

I9 and E-Verify onboarding process

Placement training and orientation

Excellent Customer service

Guest Service Associate, 09/2022 - Current

K3 Wine Bar – Villa Park, IL

Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Manage Inventory, and insure compliance with food safety. Create daily reports.

Senior Recruiter/Office Manager, 01/2017 - 09/2022 Malone Workforce Solutions – Oak Brook, IL

Manage a team of 6 recruiters.

Conduct onsite training and post hire orientation. Manage and initiate payroll for the Education and Behavioral Health fields. Identify clients needs, match candidate's skills, and coordinate interviews with qualified applicants. Complete credentialing packet to present to clients within the fields of Education and Behavioral Health positions.

Guest Service Associate, 04/2014 - 01/2017

Laredo Hospitality – Villa Park, IL

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.

Invited guests to join loyalty programs and special promotions to stay connected. Monitor and enforce food service codes.

Conduct inventory and maintain product inventory.

Daily reports and bank deposits.

Real Estate Agent, 05/2005 - 12/2014

Coldwell Banker – Sycamore, IL

Cultivated relationships with bankers, appraisers and lenders establishing long-term relationships. Advertised client properties through websites, social media, and real estate guides. Managed contracts, negotiations, purchase agreements, and closing statements and all aspects of sales to finalize purchases and exceed customer expectations. Managed sales pipeline by actively following up with prospects and hot leads. High School Diploma

Madonna HS

Paraprofessional License

EDUCATION

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