Service Specialist, Driving, Wrenching

Dylan J. Forbes

*** ********* ***, *********, ** 32539 770-***-**** ********@*****.***

WORK HISTORY:

Retail Service Specialist Orileys 2024 - present

Manager responsibilities - Store key holder, override codes, safe access and ability to run a shift. Consistently hit my sales goals for the month and could do all installations/vehicle scans as needed. Helped customers diagnose issues and advise them on repairs along with selling the correct parts.

Porter/Photographer Hendrick Mall of GA Mini 2020 - 2022

Maintained the entire car lot by providing every car with buyers guides, stock stickers, license plates, pictures/videos, and parking/organizing each car accordingly. Assisted sales team and service department. Delivered cars/ picked up cars/ made parts runs/ and did out of state work. Trained people into my position and did work outside of my job description to help the team.

Lawn Care Technician All Turf 2020 - 2020

Had my own route with a company truck and drove house to house providing the proper lawn care service that was needed. Vast knowledge and training to learn all types of turf and weeds with the correct chemicals needed to treat. Worked overtime and went out of my way to ensure the customers' satisfaction.

Warehouse Associate amazon 2019 – 2020

Trained in all areas except PIT and TDR. Received approval for TDR training. Able to meet all timeframes for unloading and sorting packages. In good standing with all managers and PA’s.

DRIVER PAPA JOHNS 2018 - 2019

Deliver all food orders in a timely, accurate and friendly manner. Provided additional store coverage, prepared orders for delivery, stocked both front and back house supplies and general housekeeping. Assisted with staffing by bringing new members onto the team.

CASHIER QUICKTRIP 2017 - 2018

Provided exceptional customer service in all aspects including cashiering and stocking. Cross trained to work in the kitchen where I was able to multitask by preparing and serving various specialty food and drink items. Backed-up co-workers during breaks. Additionally, performed regular maintenance checks ensuring the store both inside/outside were clean and ready for customers. Received multiple customer service awards.

Food prep BOJANGLES 2016 - 2017

Prepared and made the famous Bojangles biscuits and chicken. Responsible for maintaining a clean environment and ensuring my station was cleaned and prepped for the next shift. Assisted co-workers as needed at other stations. Performed general housekeeping and stocking assignments.

BUS BOY CRACKER BARRELL 2016 - 2016

Responsible for bussing tables and making sure they were clean and ready for the next guest. Crossed trained to fill-in as dishwasher when needed. Performed general housekeeping duties.

INTERNSHIPS:

Hall County FireFighter Internship Program 2017-2018

Interned with the Hall County Fire Department in Gainesville. Assisted fire service members with tasks such as preparing or restaging for live fire training. Road along with the Chief on various emergency calls. Shadowed at the 9-1-1 Call Center listening in on live calls to see how the calls came in and how they were dispatched to the various departments.

EDUCATION

Flowery Branch High School

Dual Enrolment with Lanier Technical College

REFERENCES

Tim Potts, cell: 727-***-**** Work Reference Orileys Auto Parts manager

Victoria Keeley, cell: 678-***-**** Personal & Work Reference Chateau Elan server

Sean Reagin, cell: 678-***-**** Personal & Work Reference Independent Contractor

Skills

Specialize in driving, independent work, and customer service. Have a lot of experience with company vehicles. Tech and labor savvy, I do all the maintenance and labor on my own car and have a great understanding of tools for multiple trades. Fast learner, if something is shown to me I can do anything.

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