MARILYNN NAVARRO
C U S T O M E R S E R V I C E S P E C I A L I S T
Project Development
Management
Multi-Channel Communication
Client Relations
Adaptible
Problem-Solving
Technical Knowledge
Marketing
Active Listener
S K I L L S
El Paso, Texas
Professional, dedicated customer support specialist with extensive experience in office operations and client relations industries. Aspiring to leverage leadership, strategic thinking, and tier-building relationship skills to provide outstanding support and personalized solutions to customers. Passionate about streamlining operations and ready to assist the company in achieving its goals. P R O F I L E
E X P E R I E N C E
Village Inn Pancake House, El Paso, Texas
Meraki, El Paso, Texas
2022-2023
2019-2022
ASSISTANT GENERAL MANAGER
Greet patients, set appointments, and respond to daily emails Collect patient information and maintain medical records Organize and input data into electronic health records Process insurance authorizations and maintain documents and reports Manage office and procedure inventory
SOLAR MARKETING CONSULTANT
Market service for new utility prospects
Created customer analysis projections on service utility Completed installation review with customers
Cultivated customer relationships and secured product loyalty Our Angel Home Health, El Paso, Texas 2012-2016
DATA ENTRY-OFFICE SECRETARY
Database administration with patient records
Organized and recorded patient files based on daily data entry Client relations based on medical needs
Achieved company goals in serving clients
E D U C A T I O N
Hanks High School
SECONDARY SCHOOL
El Paso Community College
SIGN LANGUAGE INTERPRETOR
CERTIFICATE
Managed staff recruitment, training, and schedules Supported general manager with operations to maximize profitability Assisted with coordinating daily management operations Secured patron resolutions for customer satisfaction MEDICAL OFFICE ASSISTANT
Texas Pain Management, El Paso, Texas 2023 -Present *******@*****.***