Retail store manager and assistant manager
Resume:
Jacob Thompson
Katy, Tx. 77450
*****.**********@*****.***
Summary of Qualifications
Over 20 years of management of large company stores
Client-focused solutions based on customer need
Ability to manage multiple projects while providing strict attention to detail
Self-motivated with a desire for advancement
Excellent verbal and written communication skills
Attention to detail
Preference for challenging positions
Professional Experience
Northern Tool & Equipment / Katy, TX / Assistant Manager (Dec. 2022 to Present)
Responsibilities included, but not limited to the following:
Management of all store inventory and preparation for incoming customers
Balancing all cash registers in preparation for, then delivery of funds to bank
Inventory control – including restocking of returned/delivered items, checking inventory against items sent through freight and maintaining inventory levels to ensure maximum sales
Recruited, selected, trained, scheduled, coached and disciplined employees
Served as primary point of contact when there were customer issues
Managing overstock and recalls through distribution centers
Ensuring all paperwork is filed in accordance with TX requirements
Enforced all policies and procedures while maintaining a safe and healthy work environment
O’Reillys / Rancho Santa Margarita, CA / Store Manager (2019 to Nov. 2022)
Responsibilities included, but not limited to the following:
Management of all store inventory and preparation for incoming customers
Balancing all cash registers in preparation for, then delivery of funds to bank
Inventory control – including restocking of returned/delivered items, checking inventory against items sent through freight and maintaining inventory levels to ensure maximum sales
Recruited, selected, trained, scheduled, coached and disciplined employees
Served as primary point of contact when there were customer issues
Managing overstock and recalls through distribution centers
Ensuring all paperwork is filed in accordance with CA requirements
Ensuring compliance with COVID-19 and OSHA policies
Enforced all policies and procedures while maintaining a safe and healthy work environment
Pep Boys / Westminster, CA / Store Manager (2011 to 2019)
Responsibilities were primarily the same as with O’Reillys.
Pep Boys / Fullerton, CA / Assistant Manager (2006-2011)
Responsibilities were primarily the same as for the preceding stores, but night shift as opposed to day shift.
Auto Zone / La Habra, CA / Store Manager (2000-2006)
Responsibilities were primarily the same as for the preceding stores.
Bonjour Bagel Café / La Mirada, CA / Cashier, Food Service (1999-2000)
Responsibilities included, but not limited to the following:
Customer service (customer payments, food service)
Polite and friendly communication skills
Ability to manage multiple projects
Jacob Thompson, cont.
Clark & Associates / Santa Fe Springs, CA / Warehouse Work, Forklift Driver (1999)
Restocking shelves after delivery; preparing stock for delivery
Unloading trucks and using forklift to move to shelves
Knott’s Berry Farm / Buena Park, CA / Food Service (1997-1999)
Customer service (customer payments, food service)
Maintaining very high standards of communication and friendliness for tourist trade
Education:
La Mirada High School Class of 2000
References:
Available upon request
Contact this candidate