Data Entry Case Manager
Resume:
Jor’Deisha Ransom
Cordova, TN *8016
***************@*****.***
Objective:
Detail-oriented and organized data entry administrator with over 5 years of experience in efficiently managing and inputting data for various projects. Seeking a challenging position in data entry administration where I can utilize my skills and contribute to the success of the organization.
Education:
Pursuing Bachelor's Degree in Business Administration
University of Memphis
Skills:
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Excellent typing speed and accuracy
- Strong attention to detail and organizational skills
- Ability to prioritize and multitask effectively
- Experience with data entry software and database management systems
Co Experience:
Case Manager
Movate, Plano TX
July 2023] - Present
- Conduct assessments to identify client needs and develop care plans
- Coordinate services and referrals to help clients access necessary resources
- Advocate for clients and collaborate with interdisciplinary team members
- Monitor client progress and adjust care plans as needed
Patient Engagement Specialist
Bloom Insurance, Bloomington, IN
October 2021 – June 2023
- Entered and verified data in spreadsheets and databases
- Resolved discrepancies in data entries and communicated with team members to address issues
- Prepared and organized data for reporting and analysis
- Met deadlines for data entry projects and ensured data confidentiality
Customer Advocate
Carvana, Memphis, TN
January 2020 - July 2021
- Serve as the primary point of contact for customer inquiries, concerns, and escalations, ensuring prompt and effective resolution of issues
- Proactively reach out to customers to gather feedback and assess satisfaction levels, identifying opportunities for improvement
- Collaborate with cross-functional teams to address customer needs and advocate for customer-centric solutions
- Develop and maintain relationships with key customers to strengthen loyalty and drive retention
- Analyze customer data and trends to inform strategic decision-making and enhance the overall customer experience
- Conduct regular training sessions for internal teams on customer service best practices and protocols
Data Entry Administrator
Tennessee Carriers, Memphis, TN
August 2016- December 2019
- Input and maintain accurate data in company databases
- Perform quality checks on data to ensure accuracy and completeness
- Assist with data analysis and reporting as needed
- Collaborate with team members to streamline data entry processes
References:
Available upon request.
Contact this candidate