Customer Experience Business Operations
Resume:
CHARLIE WHITTINGTON
SKILLS
• Operational Oversight
• OSHA Requirements
• Hospitality Environments
• Customer Experience
• Maintenance Functions
• Fleet Dispatching
• Dispatching Workers
• Improving Operations
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.
WORK HISTORY
April 2023 - July 2023
Dispatcher Gerald Ford Trucking & Harvesting, Shafter, CA January 2019 - February 2023
Owner/Operator Think Blue Pool Service, Bakersfield, CA June 1998 - August 2018
Lead Operator Plains All American Pipeline, Shafter Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
•
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
•
• Directed dispatching, routing, and tracking of five fleet vehicles. Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
•
• Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
•
• Established foundational processes for business operations.
• Maintained safe pool water quality levels using different chemicals.
• Skimmed pool surfaces before emptying skimmer baskets. Cleaned and maintained sixty two residential pools and commercial pools year-round.
•
• Completed backwash procedures using various types of filters. Brushed walls, cleaned tiles and vacuumed pool floors to prevent build- up of grime and algae.
•
Supported management decision-making by compiling operational and production data into daily logs.
•
Documented plant activities in logs and detailed concerns and issues prior to distributing reports to manager.
•
Tended equipment during operation and monitored readouts to determine areas of concern and quickly correct problems.
•
Prevented personnel injuries during plant maintenance by practicing diligent lockout-tagout processes.
•
Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
•
Provided on-the-job training to newly hired workers and team members.
•
CONTACT
Mineola, TX 75773
********@*****.***
Contact this candidate