A Full-Time Customer Service

Owen Hamilton (CV)

************@*****.*** /437-***-****

Highlights

Highly sociable personality, articulate, diplomatic, and consummate professional.

Work History

****- *******: Professional Power Coating Ltd, painting Industrial Equipment.

2014-16, Self-employed as Day Trader, trading financial instruments such as gold/us dollar, mostly major currency against the U.S dollar.

2012-14, North York, Winter Tennis Club, as a tennis professional, teaching junior clinic, also taught adult tennis program.

2005-2012, H20 Club, taught tennis as head professional, and associated professional, teaching private and group lessons in serval tennis clubs in Ontario.

1996-2004, Mayfair Racquet and Fitness Clubs, As customer service personnel.

Education

2019, Graduated from Seneca College, Global Hospitality Business Development, Graduate Certificate. Area of study: Service Leadership Strategy; Global Business Communication Strategy; Integrated Project (in consultation with Sheraton Hotel); Seminar in Decision Theory; Digital Marketing; Project Management; Service Marketing.

2017, Graduated from Capilano University with a documentary production Certificate, areas of study covering: documentary production, story development, lighting for production, directing docs, sound production, and post-production.

This program was intensive, we wrote, produced, and directed at least 12 docs ranging from 3 to 10 minutes. The extensive amount of time spent with classmates in production and post-production created a lot of professional challenges, developing a plethora of skills and valuable experience for the documentary production industry.

2010, studied at Seneca College, Financial Compliance Administration, the Graduate certificate did not graduate, did not complete internship due to accident. Areas of study included; anti-money laundering, establishing company policy to mention compliance, risk management strategy, and KYC communication strategy.

1996, Graduated from Seneca College, Advance Tennis Coaching diploma (2 years), areas of study included sports psychology, physiology, biomechanics, nutritional management, training management, performance maintenance and management, fitness training. Complemented by 2 years of training with Tennis Canada, with Ari Novak-director of coaching at Tennis Canada.

Certification: Ontario Tennis Association Certified Coach 2National Coaching Certification Program (NCCP) Level 3