Customer Service Delivery Associate

DAREN CURRIE, JR

*****.*******@*****.*** 901-***-**** Cordova, TN 38018

Professional Skills

● Route Management

● Delivery Accuracy

● Customer Service

● Time Management

● Package Handling

● Postal Regulations

● Problem Resolution

● Safety Protocols

● Microsoft Office

● Adaptability

● Customer Service

● Team Management

● Problem Solving

● Client Retention

● Sales

● Negotiation

● Financial Planning

● Market Analysis

Education

Freed Hardeman University

• Criminal Justice

• Collegiate Athlete- Basketball

Work Experience

Amazon Delivery Associate February 2022- Current

Amazon Logistics

● Safely and accurately deliver Amazon packages to residential and commercial addresses within assigned routes

● Utilize GPS technology and route optimization tools to enhance efficiency in delivery operations

● Demonstrate a strong commitment to customer service by addressing inquiries, resolving issues, and ensuring a positive delivery experience.

● Adhere to safety protocols, traffic laws, and company policies to maintain a safe driving record Financial Sales Representative August 2021 – February 2022 KITE

● Conduct comprehensive financial assessments for clients to identify goals, assess risk tolerance, and recommend suitable investment products.

● Proactively prospect and acquire new clients through networking, referrals, and targeted outreach.

● Collected pertinent information to provide investment options that align with clients’ financial situations

● Developed in-depth knowledge of company’s financial products to advise clients accordingly

● Developing and sustaining long-term relationships with clients to encourage repeat business and client referrals

● Collaborate with clients to develop customized financial plans, addressing their short-term and long-term financial objectives

Mail Carrier May 2011 – August 2021

United States Postal Service

● Delivered certified, insured, and other accountable mail to residential and commercial addresses

● Operated a 2-ton vehicle to deliver mail on assigned routes in a timely manner

● Maintained record changes and prepare written reports for management review on mail delivery discrepancies

● Developed a comprehensive understanding of route management, sorting procedures, and mail organization

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