Heather Ramaeka
Pharmacy Technician II
********@*****.***
Skills
●I prepare patients prescriptions, receive prescription requests, and determine potential drug interactions while interacting with patients who are both picking up and dropping off prescriptions.
●I manage pharmacy inventory, checking for out dates and reordering medications.
●I process medical insurance claims as well as prior authorizations for medications.
●I package and label pill and prescription bottles while ensuring medications are properly stored.
●I am comfortable working independently, and understand the need to complete a task fully.
●I communicate well with all staff members and put the safety of the patient above all else.
●I am highly organized, quick and willing to learn and understand the project at hand.
●I understand the importance of communication between all staff members as we go through the day.
●I am able and willing to learn new skills and am excited to have the opportunities to do so.
●I work to protect and correct potential HIPPA violations and work to help educate others.
●I have advanced surgical training at a level one trauma center which has allowed me to adapt to a fast pack environment and prioritizing quickly.
Experience
Baystate Brightwood Health Center Pharmacy
Pharmacy Technician II
June 2024 - Present, Springfield, MA
As a certified pharmacy technician II, I am responsible for assisting the pharmacist in the routine responsibilities of the pharmacy such as filling prescriptions, verifying orders and ensuring that inventory is up to par. I also ensure medications are properly stored and that the prescription labels are correct. As a clinical pharmacy location with a home delivery option I fulfill the prescriptions and get them ready for delivery.
Baystate Medical Center / Certified Surgical Technologist III
January 2024 - June 2024, Springfield, MA
January 2020 - January 2023, Springfield, MA
November 2011 - August 2018, Springfield, MA
As a CST III, my roles increased significantly as I progressed throughout my career. I took my training from school and applied it to my everyday surgical cases. I took on the many responsibilities of new cases and anticipated the needs of the surgeon. Also throughout my career I took on the exciting responsibilities of training students as well as new hires.
Baystate Noble Hospital / Patient Service Representative II
January 2023 - January 2024, Westfield, MA
As a PSR, I used my customer service skills, patient experience skills, and interpersonal surgical services relationships to communicate with all staff members in the ever changing day to day operations of the surgical center.
Walgreen / Senior Certified Pharmacy Technician
January 2005 - March 2013 MA, CT, and GA
As a senior certified pharmacy technician I was responsible for assisting the pharmacist in the daily duties such as filling prescriptions, verifying orders and working on third party resolutions. I increased my responsibilities to help train new staff members as well as open newly built Walgreens drug stores as the chain expanded.
Education
Springfield Technical Community College / Associates Degree in Surgical Technology
June 2011, Springfield, MA
While attending STCC I completed clinical externships at Baystate Medical Center. This included an intense learning experience at their Daly operation room, Chestnut operating room, Wesson Women's operating room as well as Shriners Hospital.
Certifications & Professional Organizations
Pharmacy Technician Certification Examination Board
Jan 2005 - March 2013
June 2024 - present
Licenced Pharmacy Technician
Jan 2005- March 2013 in CT, MA, GA
June-2024- present in MA
National Board of Surgical Technology and Surgical Assisting (NBSTSA):
May 2011- Present
Association of Surgical Technologist:
March 2011 - present