Customer Service Peer Recovery

Jasmeen A. Campbell

Peer Recovery Specialist

**** **** ****** *.*.

Coon Rapids, MN 55433

612-***-****

**************@*****.***

SKILLS

Range of hard skills; customer service, mental health knowledge, and experience with substance abuse and rehabilitation. Proficiency in cash application, vital signs monitoring, and home health integration. Familiarity with social work, community resources, and Medicaid. Adept in handling cash receipts, processing claims, and making outbound calls. Strong soft skills combining good communication integrates the ability to handle crisis intervention, work with community resources, ensure HIPAA compliance, and problem-solving.

EXPERIENCE

Minnesota Recovery Connection St. Paul, MN- Volunteer August 2024 -- PRESENT

● Certification Test complete October 18, 2024 (pending results)

● Front Administrative

● Walk for Recovery

● Phone intake Participants

Perkins LLC, Blaine, MN

November 2016 - PRESENT

● Variety of front of the house managerial expertise

● Cash and credit card transactions, summary, cash rolls, banking, accounting;

● Customer service / Employee Services

● Variety of back of the house managerial expertise

● OSHA and Safety Serve accomplishments

● Inventory; Order input output

● Variety of PSO systems

● Procedure and Protocol expansion and new development EDUCATIONUniversity of Minnesota (Twin CIties Campus) - Bachelors Science 1997 - 2000 Major Sociology Minor Library Science

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