Entry Level Customer Service
Resume:
Antonette A. Taylor
**** **** ****, ***** ** ****3
*********@******.***
OBJECTIVE
To obtain an entry level where I can utilize my current knowledge and skills with the ability to grow and advance in my career.
EMPLOYMENT
Internal Revenue Service
Contact Representative
Nov.2023-Present
Duties: Contact taxpayers over-the-phone technical assistance to individuals and businesses.
Piedmont Airlines
Ramp Agent
Nov.2018-Nov.2021
Duties: Assist with onloading and offloading aircrafts.
Bryn Mawr Terrace
CNA
Bryn Mawr, Pa
Feb.2017-Nov.2018
Duties: Interact directly with patients, providing comfort and transportation, monitoring their vital signs and assisting with daily living needs.
Bryn Mawr Hospital Hospice/Rehab
CNA
Bryn Mawr, Pa
Dec.2013-Sept.2015
Duties: Long term care for a bed bond resident.
Beaumont At Bryn Mawr
CNA
Bryn Mawr, Pa
Sept.2014-August2015
Duties: Short term care and helping people with their duties of everyday living
Elwyn
Adult day service Imstructor
Media, Pa
May2013-July2014
Duties: Help with daily activities for mentally challenged adults.
Fair Acres Geriatric Center
CNA
Lima,Pa
October 2012-May 2013
Duties: Long term care duties of everyday living.
Justice
Sale Rep
Springfield,Pa
November 2010-June 2012
Duties: Customer Service, cashier, stocking merchandise, inventory.
Private Home Health Aide
Philadelphia, Pa
April 2007- July 2012
Duties: Assist elderly grandmother with feeding, bathing, and dressing.
EDUCATION
Thompson Institute
Philadelphia, PA
Dental Assistant: Diploma
Graduation: October 2010
Penn Wood High School
East Lansdowne, PA
Diploma
Graduation: June 2009
WORK RELATED SKILLS AND EXPERIENCE
• Chairside assisting, including handling dental instruments, controlling infection, and planning treatment in the eight specialty areas of dentistry
• Identifying structures of the oral cavity, the different types of teeth, and universal codes for each tooth
• Preventive dentistry, including coronal polishing, fluoride, and applying pit and fissure sealant
• Managing patient records, and communicating verbally and in written correspondence.
PROFESSIONAL EXPERIENCE
Gentle Dental Intern
Philadelphia, PA
April 2010-July 2010
Duties: Chair side assisting, sterilizing instruments, disinfect operatories, patients room and process radiographs
Pure Elegance Hair Studio
Philadelphia, PA
Receptionist
July 2008-Sept 2012
Responsibilities included stocking shelves with merchandise, inventory, and light cleaning and customer service booking appointments.
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