General Manager Customer Service
Resume:
Kevin L. Frey
Seymour, Tn. 37865
*******@***.***
Summary of Qualifications
• Analysis of P&L’s, inventories, budgeting
• Manage labor by sales projections
• Controls cost through supervising and training hourly employees and management
• Excellent knowledge of food/beverage products demonstrated through menu and recipe development
• Set expectations and reviews progress of employees and management through daily coaching and performance reviews
• Ordered food and beverage products, established par level
• Results oriented and driven to achieve highest level of efficiency
• Builds sales through customer service and creating a positive culture within the restaurant
• Supervised and wrote schedules for and up to 70 employees Career Achievements
• Received 4 1/2 stars as General Manager for food, service and atmosphere in local Publication
• Renovated pro shop into a dual purpose snack bar and pizza parlor as FB Director
• Achieved the “Certificate of Excellence” award in 2012
• Increased sales $90,000 in first year as FB Director
• As GM of Ruby’s, I formed a relationship with Diamond Tours and brought groups of 40-50 2x’s a week which added an additional $65,000 annually Professional Experience
Director of Culinary Services Dominion Senior Living 2022 - present Assistant Manager O’Charleys 2017 - 2022
General Manager Ruby Tuesdays 2010 - 2017
General Manager Choto’s Steaks and Seafood 2007 - 2010 F&B Director Fairfield Glade 2005 - 2007
ABC Certified
ServSafe Certified
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