Lyndsee Sanchez
Thornton, CO
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Actively looking for career using my front office experience and skill set in an ideal workplace that provides great customer/patient care.
Willing to relocate to: Denver, CO - Brighton, NY - Westminister, MD Authorized to work in the US for any employer
Work Experience
Opthalmic Technician/ Front Desk Assistant
Active Eyes P.C. - Boulder, CO
February 2019 to Present
• Managed all incoming calls and emails
• Responsible for check-in and check-out procedures
• Scheduling patients for exams
• Collected copays and deductibles
• Verified insurance and vision benefits
• Calculated total out of pocket expense for visits
• Managed all insurance claims
• Disputed insurance rejections
• Accounts receivable
• Made curtosy reminder calls for next day appointments
• Assist patients with new patient forms
• Balance books at the end of the day
• Assist in contact lens inventory
Technician Duties
• Walk patients back prescreening room for testing
• Communicate with patient about chief complaint
• Took patients' vitals
• Pretested patients vision
• Captured retinal images (Optos OCT)
• Read eyeglass lenses with manual and automatic lensometers
• Set auto refraction findings in phoropter
• Educate doctor on next patient chief complaint and adviseiff with any abnormal findings during pretesting
• Assist in any other requests by the doctor
Office Manager/ Optician
Vision Source Longmont and Firestone - Longmont, CO November 2014 to February 2019
Office Manager Duties
• Supervised office staff
• Make employee work schedules
• Calculate payroll for bookkeeper
• Participate in hiring and termination processes
• Basic receptionist duties
• Submit all medical and vision insurance claims to our billing house.
• Reconcile bank accounts weekly
• Collection calls to patients with outstanding balances
• Investigate and resolve any patient complaints
Optician Duties
• Adjust eyeglasses to the patients likings
• Assisted in styling of eyeglass frames
• Educated patient on types for lenses (single vision, bifocal, progressive, etc.)
• Measure pupillary distance, bridges size, eye size and temples lengths for custom eyeglass orders
• Create and submit lab orders (Midland nd Hoya)
• Cut and edge single vision lenses in the office
• Troubleshoot any vision complaints coming from patients
• Submit material claims to insurance
• Quote patient with and with out insurance prices of eyeglasses
• Read and calculate prescriptions
Office Administator
Rv Body and Paint Repair - Platteville, CO
April 2009 to May 2014
• Greeted customers an walk in
• Answered incoming phone calls
• Bank account reconciliation
• Accounts receivable and payable
• Scheduling
• Provide estimates to customers needing repair
• Collections
• Billing to auto insurance
• Quickbooks
• Order parts and supply from local vendors
Education
Associate in Medical Assistant
IBMC College - Longmont, CO
February 2012 to May 2015
Skills
Scheduling (3 years), Billing (5 years), Filing (5 years), Receptionist (10+ years), Microsoft Excel (7 years), Microsoft Office (7 years), Customer Service Skills (8 years), Triage (5 years), Quickbooks (2 years), Accounts Receivable (3 years), Accounts Payable (3 years), Payroll (3 years), Electronic Medical Records (6 years)
Certifications/Licenses
Medical Assistant Certification
May 2014 to May 2015
Assessments
Electronic Medical Records Knowledge — Proficient
June 2019
Measures a candidate’s knowledge of EMR data and associated privacy regulations, as well as best practices for EMR use.
Full results: https://share.indeedassessments.com/share_assignment/px-szg51dpjs0iv8 Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.