Restaurant Manager Customer Service
Resume:
Nikita Biddle
Chicago, IL ***** ***************@*****.***
Work Experience
Lead Cook/ Shift Manager
The Hot-dog Box - Chicago, IL Jan. 2022 to Oct. 2024
•Cooking
•Prepping food for clients
•Cutting, slicing, chopping meat, fruits, and veggies
•Trained new staff on the entire kitchen
•Working closely with restaurant manager
•Worked closely with the Owner, right underneath his direction
•Was responsible in coming in early with Owner to stock all needed items
•
Cook/Prep/Dishwasher/Server
BlueCrew - Chicago, IL July 2021 to Present
•Cooking
•Prepping food for clients
•Cutting, slicing, chopping meat, fruits, and veggies
•Completing all tasks, in order, on the prep list from the Head Chef or other kitchen manager
•Labeling and stocking all ingredients on easily accessible shelves
•Washing, chopping and sorting ingredients like fruits, vegetables and meats
•Measuring quantities of seasonings and other cooking ingredients
•Parboiling food, reducing sauces and starting first steps in various dishes
•Cleaning dishes, washing cooking utensils and cookware, taking out the trash and sanitizing kitchen
•Adhering to all relevant nutrition and sanitary regulations and standards
•Keeping track of ingredient inventory and collaborating with other kitchen and management staff to order resupply
•Dish-washing
Warehouse Worker
Elite Staffing - Chicago, IL January 2011 to February 2022
Responsible for packing boxes, Prepared labels for boxes, Packed meat on weight machine, Packed dry food,
Store Manager
Manny's Convenience Store - Aurora, IL January 2011 to December 2012
Responsible for opening and closing the store, Responsible for stocking shelves, greeted customers when they came into the store, Processed cash, & credit cards, responsible for inventory control, ordered inventory and counted inventory, closed out the register every nite
Customer Service Telephone Operator
NSM Communications - Aurora, IL
January 2010 to December 2011
Answered incoming calls that were sent to my phone line, Answered messages that clients left, Spoke to clients directly, sold clients timeshare
Administrative Assistant
Quad County Urban League - Aurora, IL
January 2009 to December 2010
Printed mail to send to client base, Prepared labels for mail, Spoke to clients directly, sold clients timeshare, Used database to save clients correspondence for later use and delivery
Cashier/Sales Floor
Value City - Mel-rose Park, IL January 2006 to December 2008
Greeted customers when they came to checkout, Helped Team in their Departments towards the end of my shift, Worked in the Backroom, Processed cash, check, and credit cards, Recommended merchandise to guests and helped them around the store
Education
Diploma High School Diploma
Proviso West - Hillside, IL January 2003 to December 2006
Skills
•Web Design . Microsoft Office . Social Media Certification . SEO . Typing . Microsoft Word . Microsoft PowerPoint. Microsoft Access . Microsoft Excel
•Office experience
•HTMLS
•Administrative experience
•Office experience
•Organizational skills
•Computer literacy
•Phone etiquette
•Typing
•Customer service
•Filing
•Data entry
•Clerical experience
•Computer skills
•Word processing
•Microsoft Office
•Microsoft Outlook Calendar
•Microsoft Excel
•Microsoft Powerpoint
Microsoft Word
Certifications and Licenses
ServSafe
Food Handler Certification
10 Hour OSHA License
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