Customer Service/Receptionist
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Celeste Waldrip
Gilroy, CA 95020
**************@*****.***
OBJECTIVE
I am seeking employment with a customer-
oriented, progressive business that will utilize
my superior communication, organizational,
multi-tasking and leadership skills in their
quest to build a better team who will best
promote their brand.
EXPERIENCE
Customer Service Representative
Leavesley 76 gas - Gilroy, CA
August 2022 to Present
Cash register/POS system, facing and
stocking, making of ice bags, basic janitorial
duties, frequent extensive cleaning and
servicing of restrooms, assist customers
when needed, greet customers with a warm
welcome
Shopper/Delivery Driver
Shipt Inc - Fresno, CA
February 2020 to May 2022
Worked as a personal shopper by purchasing
grocery store items for customers and
delivering them to their home.
Cashier/Customer Service
76 Gas Station - Morgan Hill, CA
August 2017 to November 2019
Cash register including transactions for
California Lottery and Lotto, Western Union
and money orders, receiving, stocking,
keeping inventory, rotating stock, facing
products, sanitizing coffee makers nightly,
prepare coffee, inside and outside janitorial
duties, empty garbage, clean up fuel spills,
provide assistance to customers when
needed, generated end-of-shift and end-of-day
reports, made deposit
Food & Beverage Server
Hilton Garden Inn Hotel - Gilroy, CAJune
2015 to August 2017
Seated guests, took and delivered food and
beverage orders, stocked wet bar, prepared
dinner rolls, salads, soup, cookies and
desserts, took orders for and delivered room
service orders, performed side work such as
polishing silverware and stemware, folded
napkins, cleaned inside and outside dining
areas, completed POS transactions, generated
end-of-shift and end-of-day reports, prepared
deposit.
SKILLS
Accurate operation of POS system,
multi-line phones, postage meter
and other office equipment
Problem-solving and dispute
resolution
Basic computer skills
Accomplished customer acquisition
and retention
Sales, marketing and upselling skills
Proven leadership skills, possessing
an inate ability to inspire and
motivate others
Goal-oriented strong team player
Inventory and receiving control
Fast and accurate cash
handling/credit transaction abilities
Possess high standards regarding
organization and janitorial duties
alike
Adamant about following any and all
standards of safety and always
aware of and proactive to remedy
any hazards that may arise
Above-average math, spelling,
English and grammar aptitude
Possess an almost perfect
attendance record, am very punctual
and show up with a good attitude
and ready to work
EDUCATION
Clovis West High School - Fresno, CA
1977-1981
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