Customer Service High School

IMAN ROSS

478-***-**** **********@*****.***

High School Diploma- Central High School

Panera Bread(Jan 2021- Feb 2022)

Job Title- Baker, Deli, Trainer

Description- Baking pastries and displaying. Cross training from cashier, deli, bakery. Greeting guest and making sure they have a pleasant visit. Sanitizing areas and keeping organized. Supervising new hires and training them new skills.

Dicks Sporting Good(May 2022- June2023)

Job Title- Sales Associate

Description- Greet customers, answer customer concerns about products to initiate sales, stock and replenish shelves with merchandise, promote credit card sales for store. Trained new hires and helped them build skills.

The Fresh Market(Jan 2022- Dec 2022)

Job Title- Baker, Deli, Cashier

Description- Greeted customers, recorded and prepared customer orders, baked fresh goods throughout the day for sell in-store, used ingredients to prepare deli and bakery products, cleaned and sanitized I area, operated cash register. Also supervised new hires and helped them build new skills.

Skills

Customer Service, Entrepreneurship, Critital Thinking, Communication, Phisycal Stamina, Activive Listening, Conflict Resolution, Assertiveness, Leadership, Integrity,Marketing, Business, Food Preparation, Training/Supervising, Technology, Sanitation, Organizing, Dealing with Cash/Card, Stocking, Microsoft/Windows/IOS etc.

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