Customer Service Data Entry

Skills

Experience

JAYLA BELL

Office Assistant

626-***-**** ****.*******@*****.*** Hacienda Heights, CA 91745 Organized administrative professional experienced in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients.

• Telephone skills • Organization skills

• Appointment scheduling • Customer/Client relations

• Verbal and written communication • Time management

• File management • Professional demeanor

• Bookkeeping

Receptionist

MJS UNITED INC, hacienda heights, CA

May 2022 - Present

• Answered phones professionally in accordance with organizational protocols.

• Handled cash and credit card payments with accuracy.

• Assisted with administrative tasks such as filing documents, copying materials. Assisted customers with general inquiries regarding products, services, and hours of operation via phone or email.

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• Provided superior customer service by responding to inquiries in an efficient and friendly manner.

• Maintained tidy, presentable reception area with necessary stationary and materials.

• Displayed pleasant and professional voice and demeanor, positively representing organization. Answered questions about organization and provided callers with address, directions, and other information.

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