KF Karen Flannery
Pasadena, TX ***** 346-***-**** *************@*****.***
PROFESSIONAL
SUMMARY
Outgoing Rental sales agent with 16+ years of sales and friendly customer service experience. Good sales person with proven eye for detail and goal-oriented mindset. Known for closing sales quickly and ensuring a happy customer.
ACCOMPLISHMENTS I earned two Customer Service badges with my previous employer. My multitasking ability under stressful situations is top notch. SKILLS Friendly Customer service skills while
incorporating sales and future
customers. Multitasking busy Airport and
sales counter with available inventory to
fit customer needs.
WORK HISTORY RENTAL SALES AGENT 10/2006 to 01/2023 Avis Budget Group Houston, Tx
Assisted customer with car rental needs using company taught procedures starting with welcome greeting, validating customer needs, suggesting car protection, Toll pass option, Satellite radio and other options ending with disclosing all contracts, thanking and inviting them back. All Customer service was performed in a professional friendly manner. All Corporate customers were encouraged to join our express service and treated with utmost professionalism
EDUCATION Hs Diploma All Reqiured 06/1976
Palo Verde High School Tucson, Az, Tucson, AZ