Business Analyst Project Management

Kshitija Laware

****************@*****.*** Boston +1-857-***-**** LinkedIn

PROFESSIONAL SUMMARY

Results-driven Business Analyst with over 3 years of experience in optimizing business processes and managing projects. Proven track record of delivering 95% of projects on time and within budget, with communication and collaboration skills. SKILLS

• Methodologies: Agile/ Scrum, Waterfall, SDLC, Lean, Six Sigma, Kanban

• Project Management Tools: Jira/Confluence, Tableau, Power BI, Microsoft Visio, MS Excel, Salesforce, Slack, Snowflake

• Tracking/Other Skills: SAP, CRM, Microsoft Office Suite, MS SharePoint, MS PowerPoint, RTM, UAT

• Analysis Skills: Cost/benefit analysis, Impact analysis, GAP analysis, Risk analysis, SWOT analysis, Problem-solving

• Languages and Database: Python, SQL, Apex, MySQL, HTML, C++

• ETL Tools and Cloud Platform: ETL (Extract, Transform, Load), AWS (S3, Redshift), Talend

• Soft Skills: Project Management, Strategic Planning, Decision Making, Documentation, Statistics, Communication WORK EXPERIENCE

Business Analyst - Kofax, USA 03/2023 to Current

• Developed comprehensive storyboards for backlog items in Agile, meeting evolving basic business needs.

• Authored detailed BRD, Factsheets, and FRD to ensure project clarity and compliance within cross functional teams.

• Designed and implemented an innovative business intelligence dashboard using Tableau, enabling visualization of sales data trends and forecasts for executive management.

• Generated data queries and reports using Qlik sense, Visual Studio, and Excel for quality, testing and research.

• Initiated a robust business pipeline by consistently identifying potential clients through strategic outbound activities.

• Conducted JAD sessions to facilitate effective communication and clarification of requirements gathering among stakeholders, management, and user teams leading to performance improvement.

• Maintained mapping between ERP and consolidation system and enhanced consumer satisfaction. Business Analyst - Advanced, India 06/2019 to 11/2021

• Utilized Software Development Life Cycle (SDLC) to configure, develop and standardize processes and procedures.

• Documented technical business requirements by collaborating with stakeholders and SMEs.

• Created user stories and use cases for various projects and ensured status and alignment with the project roadmap.

• Created reporting solutions using Excel and Power BI, extracting data with complex SQL queries.

• Facilitated daily Scrum meetings and resolved project impediments using Agile methodologies.

• Conducted gap analysis to identify process inefficiencies and proposed effective strategic solutions for market innovation.

• Presented reports to internal and external stakeholders, through Confluence and Jira ensuring regulatory alignment.

• Utilized automation tools and discovery sessions to streamline and enhance project workflows. PROJECTS

Sales Performance Analysis and Visualization 04/2024 to 06/2024

• Collaborated with the sales team to define key performance indicators (KPIs) for sales metrics to track, such as revenue, rates.

• Created a Sales Funnel Analysis visualization that highlighted the conversion rates at each stage of the sales pipeline, helping identify bottlenecks and areas for process optimization.

• Developed a Regional Sales Performance map to visually identify high-performing and underperforming regions, aiding in execution strategy adjustments.

Agile Development Approach for Mobile App Enhancement 06/2023 to 08/2023

• Conducted efficient sprint planning sessions for a shippable product increment commitment by the end of each sprint.

• Implemented CI/CD to automate software integration, ensuring reliable releases of the app with minimal manual intervention.

• Integrated financial tools for investment banking features, improving user experience for investors.

• Employed BPMN process modeling techniques to analyze the end-to-end processes in inventory management. EDUCATION

• Master of Science: Information Systems Northeastern University 12/2023

• Bachelor of Engineering: Electronics and Telecommunications Engineering Pune University 06/2021

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