Human Resources Generalist
Resume:
GLORIA GRAHAM-BANKS
**** ******* ****** ****** *****, MD 20748
Cell 301-***-**** *********@***.***
HUMAN RESOURCES DIRECTOR
Accomplished Human Resources Director with over 25 years’ experience managing administrative functions, benefits, compensation, employee relations, staffing, and personnel both domestically and internationally.
Highlights: Held DOD Top Secret clearance
Overseeing and directing HR activities for employees and providing professional support for people-driven issues and acting as a strategic business partner for HR-related initiatives.
Implementing a range of HR best practices positively influencing the organization and improving all processes associated with the function.
Experience working in government contracting, associations, county, state, and federal government with unionized, non-unionized, profit and non-profit settings.
Core Competencies
Recruitment Union Negotiations & Grievances Employee Relations Communication SCA and Davis-Bacon Benefits & Compensation Performance Management HRIS Software ADP Payroll FSO Workday
EXPERIENCE
International Center for Missing and exploited Children) Alexandria, VA 2021 - 2024
Director Human Resources
Managed the budget and changed complete benefits package to create a comprehensive benefits program including health care, dental, vision, flexible spending, tuition reimbursement, short- and long-term disability, life, supplemental life, 401(k) and EAP.
Effectively communicated proposed benefits changes and other cost cutting measures; acquired buy-in from management to implement strategic cost savings initiatives.
Merged two benefits packages, policies, procedures, cultures and 401(k) plans into one plan with the acquisition of a new company.
Evaluated current staffing levels and projected growth; developed annual staffing plan. Managed employees in fifty states and three foreign countries.
Utilized employee relations and development experience to resolve employee issues.
Provided training in EEO, ethics, diversity, safety, interviewing, time, and attendance.
Utilized exceptional time management skills to manage employees in multiple locations throughout the U.S.
Managed annual government reporting to include EEO-1, AAP, 401(k) 5500 and VETS 100.
Automated Performance Appraisal System to create organizational efficiency; provided oversight for implementing HRIS system and human resource functions for maximum efficiency.
Automated Performance Appraisal System to create organizational efficiency; provided oversight for implementing HRIS system and human resource functions for maximum efficiency.
Automated functions for on-boarding, benefits, hiring, interviewing, background checks, sourcing candidates and proposal preparation.
GLORIA GRAHAM-BANKS PAGE 2
Facilities Management Organization (Consultant) Washington, DC 2016 - 2021
Human Resources DIRECTOR
Completed comprehensive review of human resource policies, procedures, benefits, recruitment, boarding and staff team building.
Outsourced payroll with ADP for the organization
Reviewed and installed a benefits package for the organization.
Write recruitment, on boarding and hiring policies for the organization
Trained managers in reviewing resumes, interviewing, and selecting final candidates.
Developed ranking matrix for applicants, on-boarding, and terminations checklist.
Performed reference and background checks for applicants.
Research and replaced 401(k) provider with new organization.
Reviewing and making final selection on new appraisal system for the organization.
Reviewed all files, I-9, and compliance documents for employees. Set-up human resource files to be compliant with necessary documentation for benefits and background checks.
Hired fifty-five employees for a new contract within 60 days.
National PTA (Consultant) Alexandria, VA 2015- 2016
Human Resources Officer
Completed comprehensive review of human resource policies, procedures, benefits, recruitment, boarding and staff team building.
Installed a PEO relationship with ADP for the organization.
Reviewed and installed a benefits package for the organization.
Write recruitment, on boarding and hiring policies for the organization.
Trained managers in reviewing resumes, interviewing, and selecting final candidates.
Developed ranking matrix for applicants, on-boarding, and terminations checklist.
Performed reference and background checks for applicants.
Research and replaced 403(b) provider with new organization.
Reviewing and making final selection on new appraisal system for the organization.
Reviewed all files, I-9, and compliance documents for employees. Set-up human resource files to be compliant with necessary documentation for benefits and background checks.
Democracy Federal Credit Union, Alexandria, VA 2012-2015
Director Human Resources
Manage budget and changed complete benefits package to create a comprehensive benefits program including health care, dental, vision, flexible spending, tuition reimbursement, short- and long-term disability, life, 401(k), 457 and SERP programs.
Effectively communicated proposed benefits changes and other cost cutting measures after yearly review of benefits program.
Evaluated current staffing levels and projected growth; developed annual staffing plan. Managed employees in four states.
Utilized employee relations and development experience to resolve employee issues.
Provided training in EEO, ethics, diversity, safety, interviewing, time and attendance and annual compliance classes.
Utilized exceptional time management skills to manage employees in multiple locations.
Managed annual government reporting to include EEO-1, AAP, 401(k) 5500 and VETS 100.
Automated Performance Appraisal System to create organizational efficiency; provided oversight for implementing HRIS system and human resource functions for maximum efficiency.
GLORIA GRAHAM-BANKS PAGE 3
Automated functions for on-boarding, benefits, hiring, interviewing, background checks, sourcing candidates and proposal preparation.
Researched, reviewed, and recommended performance evaluation system with implementation of new system within 3 months.
Prepare, review, and submit bi-weekly payroll through the ADP HRIS system.
Banks HR Services 2011-2012
Consultant
Consulting services for several organizations in benefits, employee relations, recruiting and
writing policies and procedures for the organizations. Auditing HR functions and compliance issues.
Innoviss, Inc. Chevy Chase, MD 2010-2011
Director Human Resources
Managed the budget and changed complete benefits package to create a comprehensive benefits program including health care, dental, vision, flexible spending, tuition reimbursement, short- and long-term disability, life, supplemental life, 401(k) and EAP.
Effectively communicated proposed benefits changes and other cost cutting measures; acquired buy-in from management to implement strategic cost savings initiatives.
Merged two benefits packages, policies, procedures, cultures and 401(k) plans into one plan with the acquisition of a new company.
Evaluated current staffing levels and projected growth; developed annual staffing plan. Managed employees in fifty states and three foreign countries.
Utilized employee relations and development experience to resolve employee issues.
Provided training in EEO, ethics, diversity, safety, interviewing, time, and attendance.
Utilized exceptional time management skills to manage employees in multiple locations throughout the U.S.
Managed annual government reporting to include EEO-1, AAP, 401(k) 5500 and VETS 100.
Automated Performance Appraisal System to create organizational efficiency; provided oversight for implementing HRIS system and human resource functions for maximum efficiency.
Automated Performance Appraisal System to create organizational efficiency; provided oversight for implementing HRIS system and human resource functions for maximum efficiency.
Automated functions for on-boarding, benefits, hiring, interviewing, background checks, sourcing candidates and proposal preparation.
STRAYER UNIVERSITY 2009-2010
COMPLETED MASTER’S DEGREE
BRANDES ASSOCIATES, INC., Denver, CO 2007-2009
Director Human Resources
First company Human Resources Director. Set up complete HR function including hiring, benefits, policy, and procedures for the organization.
Managed budget to create a comprehensive benefits program including health care, flexible spending, tuition reimbursement, short- and long-term disability, life, supplemental life, 401(k) and EAP. Investigating new careers and plans, it resulted in saving $500K in insurance costs.
Utilized exceptional time management skills to manage employee issues throughout various time zones worldwide.
Effectively communicated proposed benefits changes and other cost cutting measures; acquired buy-in from management to implement strategic cost savings initiatives.
Evaluated current staffing levels and projected growth; developed annual staffing plan.
Utilized employee relations experience to resolve employee issues and provide training.
GLORIA GRAHAM-BANKS PAGE 4
Managed annual government reporting to include EEO-1, AAP, 401(k) 5500 and VETS 100.
Automated Performance Appraisal System to create organizational efficiency; provided oversight for changing two payroll companies in nine months (Ceridian and ADP).
Knowledgeable in visa issues to manage and expedite international hires.
CACI, Alexandria, VA 2004-2007
Senior Human Resources Manager/ International
Developed a nineteen-member HR team responsible for all personnel processes for a staff of 11,000 employees.
Oversaw all international hires for staff of 700 in 15 countries: handled employee relations and recruitment issues for international and domestic staff.
Utilized leadership skills to create a cohesive team of nineteen individuals and ensure effective processing of all HR actions including hires, transfers, promotions, salary increases, paid and unpaid time off.
Resource for on-boarding, employee relations, training, compensation, benefits, policies, and procedures for the organization.
Manage unemployment and annual review data for organization.
Managed the challenge of three acquisitions in seven months. Utilized exceptional leadership and communication skills to successfully transition into 2200 new employees.
EDUCATION & AFFILIATIONS
STRAYER UNIVERSITY, Washington, DC
MASTER OF BUSINESS ADMINISTRATION, Human Resources Management
Bachelor of Science, Business/Human Resources
Member, SHRM Member, HR Association of the National Capital Area (HRA-NCA)
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