Customer Service Laboratory Technician

Shanae Baldwin

Experience

Pathgroup - Columbia/St. Louis MO Nov 2023 - present

Laboratory Technician/Phlebotomist

Drawing blood, throat cultures, processing specimens such as blood, urine, paps.

Also billing and coding.

Capillary sticks on infants and she has worked with patients from newborn to elderly.

American Red Cross - Columbia, MO Oct 2021 – Oct 2023

Team Lead Phlebotomist / Collection Tech/ RBC2 Trained

Performed blood pressure

Hemoglobin checks

Pulse checks

Performed phlebotomy

Supervised her team and blood drives.

Robinson’s Cleaners – Columbia, MO May 2019 - Jun 2020

Machine Presser

Answer phones

Cashier

Customer Service

Red Roof Inn - Columbia, MO Jan 2017- Apr 2019

Front desk/ GSR

Reservations

Check-ins & Out

Cash drops

Holiday Inn Express – Columbia, MO Dec 2015 - Dec 2017

Asst. Head Housekeeper

Scheduled workers

Controlled employees & Housekeeping Department.

Checked vacant clean & dirty rooms.

Education

Bell-Brown Medical Institute - Columbia, MO Jul 2021 - Sep 2021

Phlebotomy Certificate of Training

Independence University - Salt Lake City, UT Nov 2017 - Nov 2018

Associates Degree Business Management and Accounting

Certifications

Certified Phlebotomy Technician - National Health career Association

Blood Borne Pathogen Training Certification - American Red Cross

CPR certified

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