Administrative Assistant

Aaliyah Beale

Professional Experience

Guest Service Team Member

Target

June 2024 - Present

Serve as the first point of contact for customers entering the store, providing friendly and efficient service.

Maintain a clean and organized front area while directing customers to proper departments and resources.

Address customer inquiries and ensure a positive shopping experience, reinforcing strong communication skills.

Mentored team members, identified training needs, and facilitated professional development opportunities.

Administrative Assistant

Virginia State University

October 2021 - May 2024

Managed front desk operations, serving as the first point of contact for visitors and ensuring exceptional service.

Provided administrative support to the Human Resources department, keeping confidentiality and a structured filing system.

Handled incoming and outgoing mail, routing correspondence to proper parties.

Responded to calls and emails promptly, delivering correct information and aid.

Created a variety of documents, including pamphlets and brochures, using Microsoft Office Suite.

Aided with community-building events to enhance campus engagement and foster a sense of belonging.

Administrative Assistant

Elijah’s Purpose Nonprofit

January 2021 - August 2021

Developed foundational skills in human resources by aiding with various administrative tasks.

Utilized Microsoft Office Suite to create documents and manage correspondence.

Answered and directed calls, serving as the acting secretary, and providing correct information to callers.

Team Member

Forever 21

October 2019-July 2020

Greeted customers as they entered the store, aided with inquiries, and provided product information to enhance their shopping experience.

Supported sales initiatives by actively promoting current promotions and new arrivals, helping customers find items, and processing transactions efficiently.

Accurately handled cash and electronic payments during transactions, ensuring proper register operation and adherence to company policies.

Aided with inventory counts, received shipments, and ensured that stock levels were supported.

Worked collaboratively with fellow team members to achieve store goals and keep ambitious standards of customer service.

Volunteer Work

Red Across America

Cool Springs Elementary School

Food bank distribution

Trash pick up

Education

Virginia State University Reginald F. Lewis College of Business

Bachelor of Science, Business Management

Obtained 2024

Skills

Customer Service Excellence

Proficient in Microsoft Office Suite (Outlook, Excel, Word)

Time Management

Document Management

Contact this candidate