KUANG-YIE VO, PHARMD
West Valley City, UT *****
801-***-**** - **********@*****.***
PROFESSIONAL SUMMARY
Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care. I am a motivated individual with a high drive to grow, ready to join the team to improve patient healthcare.
SKILLS
Medication Dispensing Compounding
Sterile and Non-Sterile Compounding
Preparation
Therapeutic Monitoring
Pharmacy Law Compliance Customer Service
WORK HISTORY
10/2020 to Current Dispensing Pharmacist
Omnicare, CVS Health – Salt Lake City, UT
Review prescriptions and orders to confirm appropriate selection of drug, dose and check for interactions with other medications.
Evaluate drug therapy to drive appropriate medicine use. Assist other pharmacy staff with drug inventory, purchasing and receiving. Supervise and coach team of pharmacy technicians and trainees. Enhance patient satisfaction by providing timely and accurate medication dispensing services.
Assist in the management of controlled substances inventory, ensuring compliance with federal and state regulations.
Serve as a reliable resource for both healthcare professionals and patients regarding drug information inquiries.
Monitored drug therapy for potential interactions or contraindications, promoting safer treatment plans for patients.
Evaluate and monitor laboratory data to drive safe and effective medication therapy.
Ensure non-sterile and sterile compounded medications are compliant with USP Chapter 795 and 797.
08/2016 to 09/2020 Pharmacy Intern
Omnicare, CVS Health – Salt Lake City, UT
Expanded knowledge of various medication classes through continuous learning from experienced pharmacists and attending relevant training sessions. Streamlined pharmacy workflow by efficiently managing multiple tasks simultaneously, such as data entry, phone calls, and order processing. Followed department policies, procedures and best practices for pharmacy operations.
Answered incoming phone calls and addressed questions from customers and healthcare providers.
08/2010 to 08/2016 Pharmacy Technician
Fresh Market Pharmacy – Salt Lake City, UT
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items. Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team. EDUCATION
04/2020 Doctorate: Pharmacy
University of Utah - Salt Lake City, UT
05/2015 Bachelor of Science: Biology
University of Utah - Salt Lake City, UT