Agile Coach/Scrum Master

DIANE BRADY, PMP, PMI-ACP, ICP-ENT, ICE-EC

503-***-**** • Email: *-*****@*******.*** • http://www.linkedin.com/in/dianebrady Lean & Agile Practitioner / Leader / Author

KEY EXPERTISE AND ABILITIES:

24 years of consulting experience working in the Software and Information Technology area spanning multiple clients and industries

18 years of experience utilizing Lean and Agile (Kata, VSM, Scrum, Kanban, Lean, SAFe), waterfall and hybrid methods as well as providing leadership for initiatives and best practices

10 years of instructional training and talent\professional development cultivation

12 plus years coaching, training, and facilitating framework processes, ceremonies and practices

3 years of organizational development and strategic planning, establishing goals, and setting performance metrics in alignment with tactical and operational plans

2 years working alongside Agile Management to hone their Agile leadership “outcome-creating” competencies using the Leadership Circle profile and universal model

Understanding of change management techniques, developing awareness and adoption strategies, and managing uncertainty of new technologies and changing environments

Direct involvement in all aspects of managing software development and implementation cycles as well as related integration projects

Deep experience managing customer expectations, decomposing high-level information into product\system backlogs for detailed work, and balancing competing priorities/demands for maximum customer value

Extensive experience in developing and managing teams including cross-functional and multiple integrated project teams

PROFESSIONAL EXPERIENCE:

SURSCRIPTS, Hillsboro, OR – March 2019 to October 2024 Agile Coach – Worked with teams, leaders and other stakeholders within Network Technology and Operations

(NT&O). Acted as a change agent for new team formation and transition to agile. Helped existing teams focus on incremental improvements through use of empirical evidence such as working software delivery, metrics, and retrospectives. Championed agile practices by regularly assessing current state of agile across the organization and strategically looking for ways to enhance the value being delivered to stakeholders. Promote Agile Leadership development through the Leadership Circle 360 assessment and encourage the development of creative leadership competencies that foster agility.

TEKSYSTEMS, Portland, OR – February 2018 to November 2018 (assignments at Nike) Agile Coach/ScrumMaster - Utilized comprehensive “people development” skills to coach teams, ScrumMasters, Product Owners and other stakeholders in Agile/Lean/SAFe practices, facilitated improvement workshops, and helped drive the success of the Agile/SAFe adoption. Key focus was increasing team involvement, measuring outcomes, and increasing accountability and performance. The role required an understanding of the software engineering techniques, and testing patterns and practices, as well as Agile maturity levels and assessment ability. PROJECT MANAGEMENT INSTITUTE, Portland Chapter, Portland, OR – September 2011 to March 2019

Agile Instructor - Present concepts for Scrum, Lean, XP and other Agile methods\frameworks needed to prepare for the PMI-Agile Certified Practitioner (ACP) exam. Prepared user stories, visual burn charts, backlog creation and other exercises to outline key knowledge areas and coordinate with other program curriculum instructors to ensure best practices in instructional methods and technical training. Initially sponsored and developed the overall ACP exam program for the Portland Chapter of Project Management Institute. DIANE BRADY — PAGE 2 OF 3

PROKARMA, INC., Beaverton, OR – August 2017 to December 2017 (assignments at Nike) ScrumMaster III/Coach - Applied extensive “people development” skills to coach team members and stakeholders in Agile/Lean/DevOps practices, facilitated improvement sessions, and helped drive the success of Agile adoption. The key focus was working as a senior-level ScrumMaster/Coach, with one or more teams, offshore and onshore, using Agile and Lean methodologies (e.g. Scrum, Extreme Programming, Kanban), facilitating team ceremonies, measuring outcomes, and managing customer engagement through delivery. The position required an understanding of the software engineering lifecycle, and continuous integration and continuous deployment practices and patterns.

PORTLAND GENERAL ELECTRIC, Portland, OR – June 2016 to July 2017 Senior ScrumMaster/Coach - Developed strategic initiatives and tactical plans for the IT Resiliency People projects and related Lean initiative, created project charters, prepared story board, scheduled timelines, workshop materials, and coordinated work as directed by the Product Owner. The role required a significant amount of communication and synchronization with individual team members and external stakeholders. Senior ScrumMaster/Coach - Synchronized efforts across multiple Agile teams to meet iterative cycle gates for the Customer Information System replacement project. This work entailed coordinating with multiple teams in different cycles to develop t-shirt size estimates for epic stories and coordinating with the program high-level work breakdown structure. The role required a strong Agile-minded advocate to support Agile teams by navigating through the program nomenclature and being a liaison for the teams. Senior ScrumMaster/Coach - Provide Agile\Scrum support for the Web Enablement project, part of the Customer Engagement Transformation overall program, and serve as a liaison and coach for the teams impacted by the CET Delivery and Enablement work. Responsible for analyzing and taking action on technical, process, and behavioral issues. Required critical thinking and decision-making ability, appropriate coaching techniques, and the ability to determine when to challenge and/or improve processes that hindered or impeded delivery. Also participated in the Agile Center of Excellence to further Agile practices at PGE. VANDERHOUWEN & ASSOC., Portland, OR – May 2014 to June 2016 (assignment at PGE) ScrumMaster - Managed technical Scrum teams, facilitating ceremonies and guiding teams in Agile practices and principles. This included helping the team be more collaborative, assess risks, and engage with other teams to synchronize work streams. In addition, participated in the Agile Community of Practice and utilized influencing skills to gain project support from a wider audience within the organization and embrace Agile practices. MAINZ BRADY, Portland, OR – January 2014 to February 2014 (assignment at Nike) Project Manager - As a member of Digital Commerce Solutions, worked with the digital experience teams in delivery of technical projects. Responsible for facilitating the work of project teams through roadmap visioning that enable consumer experiences across products, and mobile and websites. VANDERHOUWEN & ASSOC., Portland, OR – April 2013 to December 2013 (assignment at Providence)

Senior Project Manager - A member of the Strategic Consulting and Implementation team responsible for delivering business value through effective project management of one or more large and/or complex project(s) for Providence Health Plan. This included developing the charter for the project, leading cross-functional project teams, identifying and obtaining resources needed, identifying major organizational process impact and risks, and completion within constraints of scope, time, budget, and quality. DIANE BRADY — PAGE 3 OF 3

EARLY CAREER EXPERIENCE:

Project Manager/Program Manager – Vircon, Beaverton, OR August 2011 to February 2013 Senior Project Manager – SYNERGY BUSINESS SOLUTIONS, Portland, OR, June 2009 – August 2011 Senior Consultant/Scrum Coach – CONGRUENT, Bellevue, WA 2003 TO 2009 Senior Product Specialist – GRAYSON GROUP, Bellevue, WA 2002 to 2003 (sold to Congruent) Manager of Training Services – OMEGA GROUP, Portland, OR 2001 to 2002 Senior Consultant – OMEGA GROUP, Portland, OR 1998 to 2001 Senior Consultant – PERKINS CONSULTING, Portland, OR 1997 to 1998 Business Consultant – PROACT SERVICES, Portland, OR 1995 to 1997 Chief Financial Officer – COLDWELL BANKER GROUP, Lake Oswego, OR 1992 to 1995 Additional details are available on request.

TOOLS AND TECHNOLOGY:

VersionOne, Jira, Confluence, MS Project, Project Server Microsoft SQL Server, T-SQL, SharePoint, and Microsoft Office tools (Word, Excel, Visio, PowerPoint) Microsoft Dynamics (SL, GP, CRM, Business Web Portal, SureStep Methodology) EDUCATION AND CERTIFICATIONS:

Certified Professional, Agility in the Enterprise (ICP-ENT), ICAgile Certified Professional, Coaching Agile Transitions (ICP-CAT), ICAgile Certified Expert, Enterprise Coaching (ICE-EC), ICAgile Agile Fluency Facilitator, Agile Fluency Project

Coaching Fundamentals, CTI (Coaches Training Institute), Inc. Agile Certified Practitioner (PMI-ACP), Project Management Institute Principles of Lean Thinking Certification, OEM

Project Management Professional (PMP), Project Management Institute Advanced Agile Enterprise Practices, GR8PM, Inc.

Microsoft Certified Technology Specialist (MCTS), Microsoft Certified Scrum Master (CSM), Scrum Alliance

PROFESSIONAL AFFILIATIONS:

Agile Alliance – Active member

Project Management Institute, Portland Chapter – Active member, past President and ACP Certification Instructor Scrum Alliance – Active member

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