Customer Service High School
Resume:
EDUCATION
ANFERNEE LEWIS
Houseman/Housekeeper
CONTACT
****************@*****.***
Kingston, Jamaica
SKILLS
Adaptability
Flexibility
Detail-oriented
Critical Thinking
Customer Focus
Time-management
Interpersonal skills
Strong organizational
Customer service skills
Exceptional communication
Cleaning and Maintenance
HEART TRUST NSTA
Hospitality Operations
CENTRAL HIGH SCHOOL
High School Diploma
WORK EXPERIENCE
PROFILE
Experienced and detail-oriented professional with expertise in houseman and housekeeping roles. Proficient in cleaning, sanitizing, and equipment maintenance, with a strong commitment to maintaining high standards and efficiency. Excels in fast-paced environments, effectively prioritizing tasks to meet deadlines. Offers exceptional customer service and communication skills, with the physical capability to handle demanding tasks such as lifting and moving heavy objects.
Half Moon Resort - Jamaica
Houseman June 2019 - December 2023
Transport cleaning supplies and tools to various areas of the hotel. Help in the setup and cleanup of hotel events or special functions. Clean and maintain public areas, including hallways, and staircases. Assist housekeepers with heavy lifting and delivering linen or towels. Report maintenance issues, including broken fixtures and appliances. Set up and break down furniture for meetings, events, or conferences. Transport items such as luggage, packages, or supplies to guest rooms. Clean and disinfect restrooms in public areas and ensure proper sanitation.
Housekeeper January 2016 - May 2018
Maintain cleanliness of public spaces like hallways and lounges. Verify room inventory, checking appliances and
Ensure guest rooms are stocked with necessary amenities. Restock housekeeping carts with needed supplies.
Clean and disinfect bathrooms, including showers and sinks. Maintain cleanliness of public spaces like hallways and lounges. Perform occasional deep cleaning tasks as required. Collect and dispose of trash and recyclables from guest rooms. Grand Palladium Lady Hamilton Resort & Spa - Jamaica Houseman September 2024 - Present
Keep lobbies, hallways, and other public spaces clean and tidy. Replenish cleaning supplies, toiletries, and linen storage rooms. Collect and dispose of trash from guest rooms and public areas. Perform detailed cleaning tasks like carpet shampooing. Wash windows, glass doors, and mirrors as needed.
Notify the maintenance team of any repairs/damages. Assist in setting up and removing tables, chairs, and other equipment. Assist housekeepers by delivering fresh linens and other supplies. September 2014 - July 2015
September 2008 - July 2013
Sandals Negril - Jamaica
Contact this candidate