Project Manager, Scrum Master

C O N T A C T

513-***-****

********@*****.***

*** * ***** ******, *******, IL

linkedin.com/in/katherinericzko

THE OHIO STATE UNIVERSITY

Bachelors of Science in Business

Administration: Logistics

Management

2017-2020

E D U C A T I O N

C O R E S T R E N G T H S

Project Management

User Interface Design

Strategic Planning

Agile Methodologies

Risk Management

Data Visualization

Requirements Gathering

Certified Scrum Master through Scrum

Alliance

T E C H N I C A L S K I L L S

P R O F I L E S U MMARY

Dynamic senior technology analyst and project manager with proven track record of delivering successful project launches. Expertise in agile methodologies, stakeholder communication and risk management. Adept at utilizing design tools and technologies to enhance user experience. Recognized for exceptional performance of redesign projects and high-fidelity mock-ups. WORK E X P E R I E N C E

Nationwide Insurance Chicago, IL MARCH 2022 - NOVEMBER 2024 Senior Technology Analyst - Requirements

JUNE 2021 - MARCH 2022

Lyft Nashville, TN

Support Analytics Strategist

MAY 2020 - AUGUST 2020

Served as a liaison among stakeholders, developers, and software engineers to prioritize and document system requirements

Spearheaded intranet redesign by gathering comprehensive requirements, organizing work into agile sprints using JIRA, and documenting acceptance criteria in Gherkin format, resulting in a modernized platform for 30,000+ employees

Collaborated with HR and development teams to document requirements and create high fidelity mock-ups for a new site, optimizing the associate search experience through proactive management and agile methodology Leveraged Figma to design high-fidelity mock-ups and wireframes, enhancing user experience and design clarity

Utilized tableau to create, interpret and publish dashboards, resulting in 50% increase in team efficiency by accurately tracking key metrics and optimizing sprints, ultimately improving project management practices Acted as a liaison between support Analytics team and stakeholders, effectively interpreting and communicating data related to project success and team goals

Managed 5+ projects as project manager, coordinating resources and cross-functional teams for successful launches

KATHERINE RICZKO

Project Manager, Certified Scrum Master

Implementation Project Manager

C E R T I F I C A T I O N Coordinated internal resources and collaborated with stakeholders to ensure effective and successful project launches

Led multiple projects from intake to launch, including project prioritization, scope determination, fact-finding meetings, stakeholder communication, and professional launch communications

Proactively mitigated project risks by implementing effective risk management strategies and conducting thorough data reviews Design Tools & Technologies:

Figma

R4J

Jira

Tableau

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