Curtis “Zach” Wriston
*** * ********* ***, *****, VA 23930 434-***-**** **************@*****.***
Objective
• Seeking an opportunity that will utilize my skills and experience and offer career development. Excellent experience levels working across several different departments and teams to provide the best experience possible. I am solutions-focused and adept at delivering quality results creating solutions when none seem evident and producing effective, quality results. Specializes in consumer and municipal vehicles.
Skills & Abilities
• Well-versed in all of the safety aspects of the industry
• Exceptional presentation and description skills
• Able to establish strong bonds with clients
• Very familiar with guidelines and limitations of insurance work
• High competency in all Microsoft products (Word, Excel, Outlook, PowerPoint, etc) and Adobe programs
• Excels at process improvement and efficiency enhancement
Experience
trainer amazon October 2013 - present
• Develop schedules, access department needs and finding unique solutions to problems for new hires
• Consult with other trainers, managers, and senior leadership across all departments
• Track and compile collected data to improve quality in conjunction with assessing quality metrics of new hires
• Improved building metrics by over 35% with new ambassador mentoring initiative
• Analyze large amounts of data to find trends and ways to improve processes
• Develop and manage communication plans to effectively and proactively communicate program status, issues and risks to stakeholders (both local and network-wide)
• Proactively spot and remove potential barriers for success
• Often asked to explain complicated processes to customers
• Responsible for overseeing the successful completion of several projects simultaneously
• Developed tools to effectively collect data using Excel and interpret into absorbable concepts
Education
Braxton county high school 2013
• high school diploma