Vivian Franklin
Atlanta, GA **314
**********@*****.***
Education
**** ***** ****** ******* *******
Certificate: Bank Works
**** ******* **** ********* ** Atlanta
Certificate: Office Technology
Professional Skills
Objective
Technical and detail oriented professional with 10+ years of experience in banking and financial
services, medical, insurance and collection
environments. High impact support service critical thinker who possesses excellent organizational and analytical skills adept to solving complex problems References
Available upon request
Experience
March 2019 - Current
Customer Service Representative • Cash Handling, Inventory, Customer Service and Sales. • Family Dollar
September 2017 - Current
Driver • Deliver Customer Orders to Them in a timely manner • Uber Eats. August 2016 – September 2017
Fulfillment Clerk • Processed orders from receiving and Fulfilled with inventory on hand • Yes Video.
November 2015 – June 2016
Data Entry Clerk • Process documents for Behavioral Health Services. Verify data and correct data where necessary meeting weekly and monthly goals.
• 3Ipeople Inc
February 2014 – May 2015
Data Entry Clerk • Process medical records for the military. Process or Key in information into appropriate system. • Sourceboy March 2012 – July 2013
Records Technician • Keyed all summons and citations into appropriate system meeting daily quota.
Update system to reflect defendant current driver's license information. • DeKalb County/ Dover Staffing
March 2008 – July 2013
Volunteer Worker • Decorate and organize materials for Events at different locations. • Atlanta Urban League
January 2005 – February 2007
Data Entry Clerk • Responsible for entering lists of items, numbers, or other data.
Transfer information from checks, licenses, into a computer. • Bank of America
July 2002 – November 2004
Data Entry Clerk • Complete check keying including dollar amount and MICR line information.
Check source documents for accuracy. • Wachovia Lockbox May 2001 – July 2002
Cash Applications Representative • Process all adjustments to patient's account.
Make sure the Explanation of Benefits are correct. • Concentra o Data Entry 10 key
o Cash Handling
o Customer Service
o Microsoft Office Suite
o Batch Processing