Customer Service Office Manager
Resume:
**** *. ****** ***. 432-***-**** (cell phone)
Midland, TX 79705 **********@*****.*** (e-mail)
Andi L. Lujan
Objective To obtain a position where I can maximize my skills, communication, development, experience, Spanish translate (when needed) and the ability to work well with others.
Experience Aug. 2016 – June 2024 Maverick Well Pluggers, LLC (No longer a part of Endeavor Energy Resources - 3007 N. Co. Rd. 1108, Midland, TX)
Administrative Personnel – Office Manager
Receptionist – Customer Service
Answer multi-phone lines
Accounts Receivable – typed up all invoices & sent where needed.
OpenInvoice
Type up daily rig reports
Keep track of hours turned in by Employees
Payroll
Type up cost estimates & plugging & abandonment procedures
Type up W-3 & W-3A forms (Texas Railroad Commission)
Help employees with insurance benefit questions, direct deposit forms, etc.
Accounts Payable
Aug. 2012 – Aug. 2016 Endeavor Energy Resources DBA Maverick Well Pluggers (1612A E. Co. Rd. 115, Midland, TX)
Administrative Personnel – Office Manager
Receptionist – Customer Service
Answer multi-phone lines
Accounts Receivable
Enertia (computer program)
Type up daily rig reports
Payroll
Type up cost estimates & plugging & abandonment procedures
Type up W-3 & W-3A forms (Texas Railroad Commission)
Help employees with 401K, insurance benefit questions, direct deposit forms, etc.
Accounts Payable
Feb. 2012 – Aug. 2012 Dr. Tim W. Tannich D.D.S., P.A. (1804 W. Wall St., Midland, TX)
Receptionist
Customer Service.
EagleSoft dental software.
Schedule/Cancel appointments.
Answer multi-phone lines.
File charts as well pull charts for Hygienist & Dentist for the following day.
Confirm appoints for the following day.
Make copies & fax documents as needed.
Sort mail.
Enter patient/insurance payments.
End of Day/Month reports.
Submit dental claims electronically.
Review/document as necessary in patient charts.
Prepare patient treatment plans.
2006-2012 Dr. Thomas A. Youngblood D.D.S. (100 North N St., Midland, TX)
Receptionist/Billing Coordinator
Customer Service when checking in Patients, as well as checking out.
PracticeWorks dental software as well as Dentrix software.
Schedule/cancel appointments.
Answer multi phone lines.
Issue no-show/dismissal letters & mail certified.
Accounts receivable/payable (when help is needed)
Printed daily reports as well as other reports as needed per Dentist.
Make bank deposits daily (when help is needed)
Sort mail.
Enter patient payments & insurance payments.
Submit dental claims manually and electronically daily.
Prepare patient treatment plans.
Review/document charts.
2001-2006 Dr. Larry B. Lanham D.D.S. (100 North N St., Midland, TX)
Receptionist
Customer Service.
PracticeWorks dental software.
Schedule/cancel appointments.
Answer multi phone lines.
File charts.
Verify insurance via phone.
Pulled charts for Dentist and Hygienist for following days.
Confirmed appointments for following days.
Make copies and fax any documents as needed.
2000-2001 Dr. Larry B. Lanham D.D.S. (100 North N St., Midland, TX)
Dental Assistant
Assisted Dentist in all dental procedures.
Sterilize instruments/hand pieces.
Take/develop x-rays.
Maintained/stocked all products used/needed.
Review/document charts.
1999-2000 Dr. Walter A. Taylor D.D.S. (100 North N St., Midland, TX)
Hygienist Assistant
Assisted Hygienist.
Sterilize instruments/hand pieces.
Take/develop x-rays.
Maintained and stocked all hygiene products used/needed.
Review/document charts.
Education 1994-1997 Midland Senior High School
Graduated general classes.
DECA (half day work program-Dr. C. Robert Henry Jr. 1995-1997)
1999-2012 Midland Memorial Hospital
CPR Certified.
1999-2012 Texas State Board of Dental Examiners
X-Ray Certified.
OSHA Compliance.
2000-2012 Texas State Board of Dental Examiners
Registered Dental Assistant.
2010-Present National Notary Association
Certified Notary Public
References Upon Request
Contact this candidate