Customer Service Mechanical Maintenance

Curriculum Vitae

Daniel Eduardo Ferrucho Joya

Industrial Engineer with Technology in Industrial Mechanical Maintenance I have five years of experience as a director, leading work teams and projects. I possess experience in internal and external audits, staff management and scheduling, customer service, conflict resolution, production line assurance, and managing services with external companies.

Fully at your service, eager to learn and offer my experience. Honest, sincere, and responsible. Skills

- Teamwork

- Customer Service

- Leadership

- Confidential Information Management

- Responsibility

- Systems Management

- Resourcefulness

Languages

- English: Intermediate

Contact Information

- Email: ***************@*****.***

- Phone: +57-313*******

- Age: 32 years

- LinkedIn: www.linkedin.com/in/daniel-ferrucho-joya-8ab094199 Experience

Technical Director

CDA LA MESA S.A.S.

La Mesa, Cundinamarca

October 2021 - June 2022

- Compliance with NTC 5375 for vehicle certification on a mixed line.

- Staff scheduling, customer service, external and internal auditing, conflict resolution, continuous improvement, and employee payroll reporting. Project Director

Instituto Nuevos Horizontes

Fusagasugá

January 2016 - December 2019

- Fulfilled preventive and corrective maintenance orders for electrical and combustion machinery.

- Prepared purchase orders, met work goals, and led a team. Mechanical Maintenance Manager

Termozipa

Paipa, Boyacá

June 2014 - February 2015

- Designed and implemented maintenance programs and continuous improvements for sample and laboratory

equipment, such as mills, pulverizers, and ovens.

After-Sales Manager

CARRAZOS S.A.S.

Tocancipá

September 2015 - December 2015

- Directed a team of 40 employees, including two workshop managers for mechanics and collision.

- Met budget targets, organized management meetings for performance indicators, and represented the

dealership for six brands.

Mechanical Maintenance Manager

Termopaipa Sintraelecol

Paipa, Boyacá

December 2020 - June 2021

- Designed and implemented maintenance programs and continuous improvements for sample and laboratory

equipment, such as mills, pulverizers, and ovens.

Education

Industrial Engineer

Politécnico Grancolombiano University

Bogotá D.C., 2019

- Professional capable of recognizing and optimizing the human, physical, technical, and operational resources

of an entire production and/or service process.

- Skilled in managing research projects according to institutional or company policies. Technologist in Industrial Mechanical Maintenance

Servicio Nacional de Aprendizaje (SENA)

Duitama, Boyacá, 2013

- Expert in establishing and managing operational activities for preventive and corrective mechanical maintenance

in industrial systems.

Certifications and Courses

- Strategic Marketing Management

- Business Management with Artificial Intelligence

- 160-hour course in RTM and Emissions Control

- Unipymes Protection Training

- Evaluation of Motor Vehicles According to NSCL 280601091 Standards (SENA) Other Courses:

- Electric Vehicles and Electrical Safety

- Advanced Safe Work at Heights

- AutoCAD Design (CAD)

- Basic Occupational Health

- Fundamentals in Hydraulics and Pneumatics

- Basic Welding

- Fundamentals in Electricity

Licenses

- Driving License: C2

- Military ID: First Class

- Paragliding Pilot License

- Active Professional Card

- Drone Pilot License: RAC 100

References

Juan Camilo Avendaño García

Industrial Engineer

Cell: +57-311*******

Eddie Silva

Economist

Cell: +57-320*******

Hans Ramírez

Ph.D. - UPTC

Cell: +57-301*******

Contact this candidate