Customer Service Security Officer
Resume:
Clarence James
Louisville, KY *****
**************@*****.***
• Extensive janitorial work
• Superior customer service skills
• Self- motivated and well organized
• Ambitious, goal and profit oriented
• Able to work independently as well as in a team environment Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security Officer
Inter-Con Security-Louisville, KY
Present
Guard & Secure post
Head Cashier/Customer Service
Lowe's Home Improvement-Louisville, KY
December 2022 to October 2023
• Processed returns and exchanges efficiently, maintaining accurate records and ensuring timely resolution for customers
• Assisted customers with product selection based on their needs and preferences, resulting in increased customer satisfaction ratings
Yard Lead
Ground Effects-Louisville, KY
December 2016 to December 2022
• Monitored team performance and provided regular feedback to drive continuous improvement
• Successfully managed multiple projects simultaneously, ensuring timely delivery within budget constraints
• Collaborated with cross-functional teams to identify process improvements and implement best practices
Brake Press Operator & forklift driver
Lyons Companies-Louisville, KY
March 2015 to December 2016
form parts for shipping & operate forklift
• Followed safety protocols and procedures at all times to maintain a safe working environment
• Collaborated with supervisors to develop production schedules based on workload demands Janitor
Whole Alternatives, LLC.-Louisville, KY
June 2014 to October 2014
clean & keep things clean for food packaging
• Monitored product quality and performed regular inspections to identify any defects or issues
• Collaborated with team members to meet daily production targets and deadlines Material Handler
glassrite-Louisville, KY
August 2013 to April 2014
fiberglass
• Collaborated with purchasing department to ensure timely delivery of materials needed for production
• Worked closely with production team to provide them with necessary materials in a timely manner Package Handler
packaging unlimited-Louisville, KY
August 2012 to August 2013
box and package products for shipping
Education
High school diploma in Geometry
Continental Academy - Miami Lakes, FL
August 1994 to May 1998
Skills
• Forklift Operator (4 years)
• Press Brake Machine (1 year)
• Customer service (2 years)
• Head cashier (1 year)
• Accessory installer (2 years)
• Yard lead (2 years)
• Security officer (1 year)
• Cleaner (7 years)
Certifications and Licenses
Forklift Certification
Contact this candidate