Veterinary Assistant Customer Service

Casey Bearden

**** ** ***** ****, ** Ranches, FL, 33332 954-***-****

**********@******.***

Veterinary Assistant/ Receptionist/ Manager

Outstanding communication skills... Comfortable interacting with, and persuading, people of all backgrounds.

Highly Organized... Expert in multi-tasking and prioritizing. Skillfully manage large projects, start-to-finish.

Flexible and Adaptable... Assimilate quickly in transitions, switching roles as needed to maintain productivity.

Resourceful Problem Solver... Adept in anticipating and analyzing problems, then formulating solutions.

Computer Proficiency... Word, Excel, CRM software, Spreadsheet, Excel, Word Processor, Database Access, Radiographs, CBC, Chemistry panels. Experience

All Friend Animal Clinic, Weston,Fl

08/2020-04/2021

File all paperwork for clients, schedule appointments, receive all payments. File information to process insurance claims. Organize the office, place all supply orders needed. Order all medicines needed. Place order for cbc pickup every day. Organize / Sanitize operating, and visit rooms after each patient. Count all narcotics for the state log book after every time a prescription was filled I would date and sign the book. Assist in surgery’s, and dental cleaning. Administrate all vaccines to patients as they come in for appointments. Walk, feed, and clean the kennels when I was not need for vet assistance at the moment or organize, and clean the hospital on my free time. Return phone calls. Respond to all emails from previous day. Shut down all systems, and machines. Do cash and credit reports for the doctor to receive in his safe the next morning when he comes in. Place all cbc out side for pick up orders. Lock all doors after turning off the lights and putting on the alarm system.

See’s Candies, Fort Lauderdale, FL

10/2019-2020

Remote customer service. Place orders for clients. Track the shipment for clients. Process all information, and billing for each client.

Cheesecake Factory, Sunrise, FL

08/12/2018 – 01/29/19

Take guest orders, and provide them with hot meals in a timely manner Highlander Roofing, Oakland, FL

03/2012 – 07/15/2017

Maintained the sales

File all paperwork; File permits at the building department Schedule appointments for inspections

Answers incoming calls for estimates, and scheduling appointments. Collect all payments. Manage all accounts, and payroll. Health Solution One, Oakland, FL

11/2016 – 07/2017

Answer inbound, and outgoing calls

Explain the health plans available

Confirm that the company received payments for the plans sold Flanigan’s

03/11/16 – 10/02/16

Take guest orders. Prepare them with drinks, and food in a fast manner Diego’s Vet & Pet Grooming, Davie, FL

08/2012 - 02/2016

Key Holder; Manager Open and close the store

Collect payment for services

Schedule appointments for teeth, follow ups, and grooming Call for a friendly reminder about appointments coming up Cut nails; clean ears, and remove hair in the ears Draw blood, and take fecal samples

Always keep the kennels very sanitized

Carefully analyzed and carried out vets orders for each individual dog Feed on schedules, give clean water to animals, and walk the animals Give the animals baths, and dry them

Dr. Ferber, Pembroke pines, FL

11/20011-03/2012

Cut the dogs nails; clean the ears

Assist the doctors in x-ray rooms

Strain the animals from moving

Draw blood samples, and fecal samples

Wings Plus, Weston, FL 09/2007-12/2012

A very busy place showed how to operate a restaurant; provide meals hot and in a timely manner

Seat guest in sections assigned Serve the guest at the bar Take delivery orders

Serve food to the guest on time

Education

Surgical Tech

Sheridan Tech, Hollywood, FL

enrolled

WestBroward High school, Pembroke Pines, FL Graduated 2012 Participated in the veterinarian’s assistant for 3 years Conversant in sign language, and light Spanish

Skills: I grew up riding horses since I was a little girl. I did barrel, hunters. And for fun. Also. Worked for barns if I was not training. Experience in Babysitting for family’s over 15 years plus. Also, a two year old of my own.

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